Hospitality Receptionist — Luxury Guest Experience

Huntress; Hatfield; On-site; GBP 17,000 - 19,000; Full time

Job summary

Huntress is looking for a professional and personable Receptionist to join a prestigious automotive centre in Hatfield, delivering a warm welcome to every customer who walks through the door. The role is fully onsite, with hours 8am to 6pm, and requires weekend availability.

You will manage front-desk duties, maintain the lounge, assist with refreshments and keep the reception area immaculate while providing excellent hospitality and customer service to a discerning clientele.

Qualifications

• Experience in hotel reception, hospitality or high-end customer-facing service.
• Fluent English with clear communication and professional demeanor.
• Immaculate presentation and attention to detail.

Responsibilities

• Meet and warmly welcome customers and visitors
• Provide a consistently high standard of customer service and hospitality
• Offer refreshments and ensure guests are comfortable throughout their visit
• Maintain the presentation of the customer lounge and refreshment areas
• Keep the coffee station fully stocked and presentable
• Load and unload the dishwasher and keep kitchen areas clean and tidy
• Ensure customer-facing areas are consistently maintained to a high standard
• Answer incoming calls and direct enquiries appropriately
• Support the wider team with ad hoc reception and administrative duties
• Ensure every customer receives professional and welcoming experience

Skills

Customer service

Hospitality

English proficiency

Professional presentation

Job description

Huntress is looking for a professional and personable Receptionist to join a prestigious automotive centre in Hatfield, delivering a warm welcome to every customer who walks through the door. The role is fully onsite, with hours 8am to 6pm, and requires weekend availability.

You will manage front-desk duties, maintain the lounge, assist with refreshments and keep the reception area immaculate while providing excellent hospitality and customer service to a discerning clientele.