Hospitality Pro Wanted: Service Lead with Growth & Perks

Heartwood Collection; Guildford; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

50% off food at Heartwood Inns & Br.Bl

Up to £1,500 Referral Bonus

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Birthday gift

Long Service Recognition

Discounts via Reward Gateway

Cycle to Work Scheme

Access to Employee Assistance Program

Job summary

Heartwood Collection in Guildford is looking for passionate individuals to join our cosy pubs and brasseries. We offer a National Living Wage with TRONC, bespoke training, EarlyPay access, and a rewards program across over 40 locations.

You’ll be a people person on the floor, helping supervise shifts and supporting management in setup and close-downs in a fast-paced, fresh-food environment. Experience of 1 year is ideal.

Qualifications

• People-focused approach to guest interactions.
• Experience delivering high-quality service in a fast-paced setting (preferred).

Responsibilities

• Look after elements of service and team members on the floor and assist management with shift setup and close downs.
• Support guests and maintain high standards throughout service.

Skills

People skills

Guest service

Job description

Heartwood Collection in Guildford is looking for passionate individuals to join our cosy pubs and brasseries. We offer a National Living Wage with TRONC, bespoke training, EarlyPay access, and a rewards program across over 40 locations.

You’ll be a people person on the floor, helping supervise shifts and supporting management in setup and close-downs in a fast-paced, fresh-food environment. Experience of 1 year is ideal.