Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a vibrant and dynamic restaurant as an Assistant General Manager, where your passion for hospitality and leadership will shine. This role offers the opportunity to be part of a supportive team, driving positive change and delivering outstanding service in a fast-paced environment. With a commitment to personal growth and community impact, you will play a crucial role in shaping the restaurant experience. Enjoy competitive compensation, bonuses, and a range of benefits that prioritize your well-being and career development. Bring your authentic self and make a difference in a celebrated dining establishment.

Benefits

Free food allowance on shifts

Discounts at Wagamama and other brands

Wellness programs

Financial wellbeing support

Internal progression opportunities

6-week training program

Qualifications

• Experience in leading a team in a fast-paced restaurant environment.
• Strong communication and problem-solving skills.

Responsibilities

• Support the General Manager in leading the restaurant operations.
• Inspire and motivate the team to deliver exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Problem-Solving

Financial Performance Analysis

Job description

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Hospitality Operations Manager (Hiring Immediately), Glasgow

Client: Wagamama

Location: Glasgow, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate your team to provide exceptional service, and strive to exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

We offer a competitive salary, a £3,000 bonus opportunity per year, and an average of £140 tips per week.*

Additional benefits include access to Wagestream, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

• An experienced hospitality manager capable of leading a team in a fast-paced, complex environment.
• Strong communication skills, with the ability to have considerate and caring conversations, ensuring team support.
• Experience in understanding restaurant financial performance and identifying opportunities.
• Ability to manage restaurant and labor budgets.
• A passionate leader experienced in team performance and development.
• An inspiring individual who can motivate their team and foster growth.
• Problem-solving skills with the ability to think quickly and make decisions.

The Wagamama Way:

Our philosophy, Kaizen, meaning ‘good change’, drives us to find better ways in all we do—our food, our thinking, and our work. We are committed to championing change in our communities and on the planet.

We celebrate difference, appreciate personality over perfection, and welcome everyone and their unique stories. We promise to support and trust our team, creating safe spaces for real conversations.

All we ask is for you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams. Average tips are based on management positions across UK restaurants (29/05/23 - 02/07/23). Tips vary by restaurant, are discretionary, and not guaranteed as wages.