Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a vibrant and dynamic restaurant as an Assistant General Manager, where you will lead a passionate team in delivering exceptional service. This role offers a unique opportunity to inspire others while fostering a culture of growth and engagement. With a focus on hospitality and a commitment to positive change, you will play a key role in driving performance in a fast-paced environment. Enjoy a competitive salary, a generous bonus structure, and a range of benefits designed to support your well-being and professional development. Bring your authentic self and be part of a team that celebrates individuality and community.

Benefits

Wagestream access

Free Wagameal food allowance

Discounts at Wagamama and other TRG brands

Internal progression opportunities

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communication skills ensuring team members feel supported.
• Ability to manage restaurant and labor budgets.

Responsibilities

• Support the General Manager in leading the restaurant team.
• Inspire and motivate the team to deliver exceptional service.
• Identify opportunities for restaurant financial performance.

Skills

Hospitality Management

Leadership

Communication Skills

Financial Performance Understanding

Problem Solving

Job description

Hospitality Operations Manager (Hiring Immediately), Belfast

Client: Wagamama

Location: Belfast, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role

As an Assistant General Manager, you'll be a key part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to deliver exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, is essential.

We offer a competitive salary, a £3000 bonus opportunity per year, and an average tips of £140 per week.*

Additional benefits include access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagameal food allowance on shifts, discounts at Wagamama and other TRG brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For

• Experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced, complex environment.
• Strong communication skills with a caring approach, ensuring team members feel supported.
• Understanding of restaurant financial performance and ability to identify opportunities.
• Ability to manage restaurant and labor budgets.
• Leadership experience in team performance and development.
• Inspiring leader who fosters growth and engagement.
• Problem solver who can think quickly and make decisions.

The Wagamama Way

Our philosophy, Kaizen, means ‘good change’. It influences how we create food, think, work, and our commitment to community and environmental impact. We celebrate personality over perfection, welcoming everyone and their unique stories. Our promise is to support each other, build trust, and create safe spaces for open conversations.

We ask you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. Tips are discretionary and not considered wages.