Hospitality Operations Coordinator – London HQ

edyn Limited; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

edyn Limited in London is seeking an Operations Assistant to support our Operations team at Head Office. This role involves liaising with hotels and ensuring smooth communication between Head Office and on-property teams, based five days a week at our London Bridge HQ.

You will contribute to reporting, data tracking, and coordinating operational projects, while helping maintain standard procedures and documentation across multi-site hospitality operations in the UK and Europe.

Qualifications

• Highly organised with good attention to detail.
• Excellent written and verbal communication.
• Confident using Microsoft Office (Excel, Word, PowerPoint).
• Able to manage multiple tasks and priorities in a fast-paced environment.
• Team player with a proactive and flexible approach.
• Hospitality or operations/admin background is desirable but not essential.
• Interest in hotel operations and working with international teams.

Responsibilities

• Provide administrative and operational support to the Operations team.
• Act as a point of contact between Head Office and hotel teams.
• Assist with reporting, data tracking, and performance updates.
• Support the coordination of operational projects and initiatives.
• Help maintain operational standards, procedures, and documentation.
• Assist with new hotel openings and refurbishments where required.
• Arrange travel, meetings, and logistics for the Operations team.
• Handle ad hoc tasks to support the wider business.

Skills

Organised

Communication

Multitasking

Team player

Hospitality

Hotel ops

Tools

Microsoft Office

Job description

edyn Limited in London is seeking an Operations Assistant to support our Operations team at Head Office. This role involves liaising with hotels and ensuring smooth communication between Head Office and on-property teams, based five days a week at our London Bridge HQ.

You will contribute to reporting, data tracking, and coordinating operational projects, while helping maintain standard procedures and documentation across multi-site hospitality operations in the UK and Europe.