Wellness & Spa Manager

Tewkesbury Park Ltd.; Tewkesbury; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Clothing Allowance

Use of wellness facilities

Minimum 28 days holidays

Birthday day off after 1 year

Sick pay after qualifying period

Job summary

Tewkesbury Park Ltd. in Gloucestershire seeks a dynamic Spa & Wellness Leader to guide a luxury resort wellness operation.

You will shape the guest journey from treatments to the wet areas and lead a high-calibre team to deliver outstanding experiences across spa, retail, and services. With a strong focus on guest wellbeing and commercial success, you will drive membership engagement, ensure health and safety compliance, and translate guest insights into innovative offerings.

Qualifications

• Proven experience managing luxury spa and wellness operations.
• Visionary, creative, and commercially savvy, with a strong business mindset.
• Passionate about guest wellbeing, delivering transformative and memorable experiences.
• Exceptional leadership, communication, and collaboration skills, with the ability to inspire and develop a high-performing team.
• Level 3 qualified Spa Therapist (beneficial).
• Pool plant room and lifeguarding qualifications are beneficial but not essential; full training can be provided for the right candidate.

Responsibilities

• Lead, inspire, and develop a high-calibre Wellness & Spa team.
• Elevate the wellness identity from treatments to wet areas.
• Deliver excellence across guest experiences, retail, and spa operations.
• Drive membership engagement and retail growth.
• Ensure compliance with health, safety, and COSHH regulations.
• Integrate guest insights into innovative offerings.

Skills

Spa leadership

Luxury spa operations

Team development

Guest experience focus

Commercial awareness

Education

Level 3 Spa Therapist

Tools

Booking systems

Billing platforms

Job description

• Lead, inspire, and develop a high-calibre Wellness & Spa team, providing training and development to deliver the resort’s vision and exceptional guest experiences.


• Work with management on shaping and elevating our wellness identity, from treatments to wet areas.


• Deliver excellence across guest experiences, retail, and spa operations.


• Drive membership engagement, retail growth, operational efficiency, and commercial performance.


• Manage membership databases, booking systems, integrations, and billing platforms to support seamless operations and marketing strategies.


• Integrate wellness trends and guest insights into innovative, personalised offerings.


• Ensure full compliance with health, safety, and COSHH regulations across all spa and wellness areas.

What we’re looking for:

• Proven experience managing luxury spa and wellness operations.


• Visionary, creative, and commercially savvy, with a strong business mindset.


• Passionate about guest wellbeing, delivering transformative and memorable experiences.


• Exceptional leadership, communication, and collaboration skills, with the ability to inspire and develop a high-performing team.


• Level 3 qualified Spa Therapist (beneficial).


• Pool plant room and lifeguarding qualifications are beneficial but not essential; full training can be provided for the right candidate.

Lead, mentor, and grow a talented team at a resort in transformation—create unforgettable luxury wellness experiences.

The nitty-gritty…

LOCATION: Tewkesbury Park, Gloucestershire, GL20 7DN

HOURS: Full-time, 40 hours per week – to include evenings and weekends

GREAT RANGE OF BENEFITS:

• Clothing Allowance


• Use of wellness facilities, worth £660


• Minimum 28 days’ holiday per year, including bank holidays


• Day off on your birthday after 1 year


• Company sick pay after a qualifying period