Hospitality Manager

Etab Recruits; Stevenage; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Free meals on duty

Free on-site parking

Employee discount scheme

Employee assistance programme

Training and career development opport

Job summary

ETAB-Recruits is recruiting an experienced Hospitality Manager to join a leading contract catering provider at a prestigious corporate site in Stevenage. This role offers a rewarding management position with a strong work-life balance.

You will deliver exceptional hospitality and events services, lead a large team across multi-site operations, and build strong relationships with clients and stakeholders while maintaining high service standards.

Qualifications

• Minimum two years in a similar hospitality management role.
• Experience in contract catering, corporate hospitality, conferences or events.
• Proven ability to lead and develop a team.
• Excellent communication, organisational and customer service skills.
• Strong commercial awareness and attention to detail.
• Previous multi-site experience.
• Full driving licence essential.
• Willingness to undergo client security vetting.

Responsibilities

• Manage day-to-day hospitality operations across multiple sites with high service standards.
• Lead, motivate and develop the hospitality team including recruitment and performance management.
• Oversee corporate hospitality, meetings, conferences and events.
• Manage budgets, gross profit targets, stock control and costs.
• Build strong client relationships and deliver professional customer service.
• Introduce ideas to continually improve the hospitality offering.
• Collaborate with culinary team on menu planning and tasting sessions.
• Ensure food safety, allergen management, HACCP and health & safety compliance.

Skills

Hospitality management

Contract catering

Team leadership

Communication

Multi-site experience

Driving licence

Security vetting

Job description

Hospitality Manager - Monday to Friday

Stevenage, Hertfordshire | Up to £35,000 per annum

40 hours per week | Monday to Friday | Approximately 7:00am-3:30pm

ETAB-Recruits is recruiting an experienced Hospitality Manager to join a leading contract catering provider at a prestigious corporate site in Stevenage.

This is a fantastic opportunity for a passionate and organised hospitality professional looking for a rewarding management position with excellent work-life balance.

You’ll be responsible for delivering exceptional hospitality, conference and events services, leading a large team and building strong relationships with clients and stakeholders.

Key Responsibilities

• Manage day-to-day hospitality operations across multiple sites, ensuring consistently high service standards.
• Lead, motivate and develop the hospitality team, including recruitment, onboarding, training, appraisals and performance management.
• Oversee corporate hospitality, meetings, conferences and events.
• Manage budgets, gross profit targets, stock control and operational costs.
• Build strong client relationships and deliver a professional, customer-focused service.
• Introduce fresh ideas and continually improve the hospitality offering.
• Work closely with the culinary team on menu planning and tasting sessions.
• Ensure compliance with food safety, allergen management, HACCP and health and safety requirements.

About You

• A minimum of two years' experience in a similar hospitality management role.
• Experience within contract catering, corporate hospitality, conferencing or events.
• Proven ability to lead and develop a team.
• Excellent communication, organisational and customer service skills.
• Strong commercial awareness and attention to detail.
• Previous multi-site experience.
• Full driving licence essential.
• Willingness and ability to undergo the client's required security vetting process.

What’s on Offer?

• Salary up to £35,000 per annum
• Monday-Friday working pattern
• Approximately 7:00am-3:30pm
• Free meals whilst on duty
• Free on-site parking
• Employee discount scheme
• Employee assistance programme
• Training and career development opportunities