Hospitality Learning & Development Lead

WSH Group; Bridgwater; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Generous Time Off

Pension Contributions with Extra Spice

Life Assurance

Cycle Scheme

Comprehensive Family Leave Benefits

Free Food and Drink on Shift

Employee Assistance Programme (EAP)

Job summary

Somerset Larder is seeking an experienced Learning & Development Manager to join our People & Talent team at Compass House. You will design, deliver and evaluate training programs across the business, from induction to advanced leadership development, building skills and confidence in teams while supporting apprentices to achieve qualifications.

Your role includes liaising with providers, promoting food safety and zero-harm culture, and delivering engaging, practical learning experiences for a

Qualifications

• Recognised teaching, training or learning and development qualification (e.g. PTLLS/DTLLS, Cert Ed, PGCE or CIPD Learning & Development or equivalent).
• Relevant Health & Safety qualification (e.g. IOSH) or willingness to work towards one.
• Food safety qualification (or willingness to achieve)
• Significant experience as a Trainer, Tutor, Teacher, Learning & Development Professional or similar role.
• Previous hospitality, catering or food service industry experience with a strong practical understanding of sector operations.
• Experience of designing and delivering engaging training programmes in operational environments.
• Experience of assessing knowledge, competence and learning outcomes.
• Experience supporting apprentices or learners through structured qualifications and development programmes.
• Experience liaising with colleges, training providers, awarding organisations or apprenticeship partners.
• Experience of delivering induction and onboarding programmes.
• Strong understanding of adult learning principles and effective training methodologies.
• Good knowledge of hospitality and catering operations, standards and best practice.
• Excellent understanding of workplace Health & Safety requirements.
• Knowledge of apprenticeship frameworks, standards and learner support requirements.
• Understanding of and consistent application of equality, diversity and inclusion principles in learning environments.

Responsibilities

• Research, design, develop and continuously improve learning and development programmes aligned to organisational objectives.
• Create engaging training materials, e-learning resources, presentations, guides, workbooks and assessment tools.
• Deliver high-quality training sessions through a range of methods including classroom, virtual, practical demonstrations and workplace coaching.
• Facilitate learning activities that encourage participation, collaboration and knowledge retention.
• Adapt learning approaches to suit differing learning styles, levels of experience and operational requirements.
• Evaluate training effectiveness through feedback, observations, assessments and performance outcomes.
• Maintain accurate learning records and provide regular reports on training activity and outcomes.

Skills

Trainer/Teacher/L&D professional

Hospitality experience

Microsoft 365

Facilitation/coaching

Relationship building

Education

Recognised teaching/training qualification

Health & Safety qualification (e.g. IOSH)

Food safety qualification

Apprentice support experience

Tools

Flow LMS

Learning platforms

Microsoft 365 tools

Job description

Somerset Larder is seeking an experienced Learning & Development Manager to join our People & Talent team at Compass House. You will design, deliver and evaluate training programs across the business, from induction to advanced leadership development, building skills and confidence in teams while supporting apprentices to achieve qualifications.

Your role includes liaising with providers, promoting food safety and zero-harm culture, and delivering engaging, practical learning experiences for a