Hospitality Learning & Development Lead

Fenix Mayfair; Salford; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Employee training programmes

Career development opportunities

Job summary

Fenix Mayfair is looking for a Learning & Development Manager to drive the learning strategy across the group and improve employee engagement. This role will oversee training programmes, internal progression, and operational excellence.

Located in Salford, the successful candidate will partner with teams to ensure training aligns with business objectives, fostering a high-performance culture that enhances guest experiences. Regular travel across the UK is expected.

Qualifications

• Proven experience in a Learning & Development leadership role within hospitality.
• Strong project management and organizational capabilities.
• Passion for developing people and creating exceptional hospitality experiences.

Responsibilities

• Design and implement a Group-wide Learning & Development strategy.
• Lead management and leadership development programmes.
• Develop onboarding programmes that ensure an engaging new starter experience.

Skills

Learning & Development leadership

Project management

Stakeholder management

Coaching

Hospitality experience

Tools

Learning management systems

Job description

Fenix Mayfair is looking for a Learning & Development Manager to drive the learning strategy across the group and improve employee engagement. This role will oversee training programmes, internal progression, and operational excellence.

Located in Salford, the successful candidate will partner with teams to ensure training aligns with business objectives, fostering a high-performance culture that enhances guest experiences. Regular travel across the UK is expected.