Hospitality & Kitchen Assistant - Patient Experience

Circle Health Group; Reading; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (30+)

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Job summary

Circle Reading Hospital is seeking a Hospitality Assistant to support kitchen operations and food service delivery. The role is full-time, 37.5 hours per week, with a flexible shift pattern.

The ideal candidate will have kitchen or hospitality experience, relevant catering qualifications, and strong hygiene and customer service skills. Benefits include healthcare, pension, and staff discounts.

Qualifications

• Previous kitchen or hospitality experience.
• College, HND or equivalent catering qualification, or relevant industry experience.
• Good knife skills and safe food preparation techniques.
• Basic Food Hygiene Certificate (or willingness to obtain).
• Good understanding of HACCP principles, COSHH and safe working practices.
• Knowledge of infection prevention and food safety standards.
• Excellent customer service skills.
• Strong communication skills with the ability to communicate effectively with patients, visitors and colleagues.
• Ability to work as part of a multidisciplinary team.
• Good organisational skills and attention to detail.
• English language proficiency equivalent to IELTS 7.0.
• Willingness to work flexibly to meet service requirements.
• Professional appearance and willingness to comply with the hospital uniform policy.

Responsibilities

• You support all kitchen operations, undertaking a wide range of catering duties to ensure the smooth and efficient delivery of food services.
• You prepare food to agreed recipes, quality standards and presentation requirements, ensuring consistency across all meals.
• You undertake all kitchen duties as required, supporting colleagues to ensure daily catering operations run efficiently.
• You ensure all food is prepared, stored and served in accordance with food safety legislation and organisational policies.
• You understand and comply with all emergency procedures, alarms and evacuation protocols.
• You work collaboratively as part of the multidisciplinary team, recognising the contribution of colleagues across all departments.
• You provide a welcoming, courteous and professional service that enhances the patient experience.

Skills

Previous kitchen or hospitality

Education

College, HND or equivalent catering qualification

Job description

Circle Reading Hospital is seeking a Hospitality Assistant to support kitchen operations and food service delivery. The role is full-time, 37.5 hours per week, with a flexible shift pattern.

The ideal candidate will have kitchen or hospitality experience, relevant catering qualifications, and strong hygiene and customer service skills. Benefits include healthcare, pension, and staff discounts.