Hospitality Assistant

Circle Hospital (Reading) Limited; Reading; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare

Family-friendly policies

Employee discounts

Job summary

Circle Reading Hospital is hiring a Hospitality Assistant to join the Catering team. This full-time role (37.5 hours) offers a competitive salary up to £25,213.50 per year and a flexible shift pattern to support delivering high-quality meal services.

Ideal candidates have hospitality or kitchen experience, a catering qualification or equivalent industry experience, and solid food-safety knowledge. The role focuses on patient-centred service and teamwork across departments.

Qualifications

• Previous kitchen or hospitality experience.
• College, HND or equivalent catering qualification, or relevant industry experience.
• Good knife skills and safe food preparation techniques.
• Basic Food Hygiene Certificate (or willingness to obtain).
• Good understanding of HACCP principles, COSHH and safe working practices.
• Knowledge of infection prevention and food safety standards.
• Excellent customer service skills.
• Strong communication skills with patients, visitors and colleagues.
• Ability to work as part of a multidisciplinary team.
• Good organisational skills and attention to detail.
• English language proficiency equivalent to IELTS 7.0.
• Willingness to work flexibly to meet service requirements.

Responsibilities

• Support all kitchen operations and catering duties.
• Prepare food to recipes, quality standards and presentation requirements.
• Undertake kitchen duties and support colleagues for efficient daily catering.
• Ensure all food is prepared, stored and served safely according to legislation and policies.
• Follow emergency procedures and evacuation protocols.
• Collaborate with multidisciplinary team to enhance patient experience.

Skills

Hospitality experience

Food handling

Communication skills

English proficiency

Education

Catering qualification

Tools

Knife skills

Job description

Hospitality Assistant Circle Reading Hospital

37.5 Hours & Permanent Salary: Up to £25,213.50 per year (depending on level of experience, training and qualification)

Circle Reading Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for an Hospitality Assistant to join their team of staff in the Catering department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• You support all kitchen operations, undertaking a wide range of catering duties to ensure the smooth and efficient delivery of food services.
• You prepare food to agreed recipes, quality standards and presentation requirements, ensuring consistency across all meals.
• You undertake all kitchen duties as required, supporting colleagues to ensure daily catering operations run efficiently.
• You ensure all food is prepared, stored and served in accordance with food safety legislation and organisational policies.
• You understand and comply with all emergency procedures, alarms and evacuation protocols.
• You work collaboratively as part of the multidisciplinary team, recognising the contribution of colleagues across all departments.
• You provide a welcoming, courteous and professional service that enhances the patient experience.

Applicants should meet the following criteria:

• Previous kitchen or hospitality experience.
• College, HND or equivalent catering qualification, or relevant industry experience.
• Good knife skills and safe food preparation techniques.
• Basic Food Hygiene Certificate (or willingness to obtain).
• Good understanding of HACCP principles, COSHH and safe working practices.
• Knowledge of infection prevention and food safety standards.
• Excellent customer service skills.
• Strong communication skills with the ability to communicate effectively with patients, visitors and colleagues.
• Ability to work as part of a multidisciplinary team.
• Good organisational skills and attention to detail.
• English language proficiency equivalent to IELTS 7.0.
• Willingness to work flexibly to meet service requirements.
• Professional appearance and willingness to comply with the hospital uniform policy.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities …and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world-class consultants, cutting edge facilities, and care without the wait. Your health, your choice – we make it happen. We’re also passionate about out people. With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive. Together, we’re shaping the future of healthcare