Hospitality Host — Care Home Café & Community

Hallmark Care Homes; Esher; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Real Living Wage Employer

Annual salary reviews

Joining bonus available in some homes

Enhanced pay for bank holidays (incare

Refer a Friend Scheme up to £1000

Westfield Cash back plan

Induction and professional training

Nurse PIN subscription renewal

Job summary

Hallmark Luxury Care Homes is seeking a friendly Host to join our hospitality-focused team. You will welcome residents and their families, assist with refreshments, and partner with kitchen and lifestyle teams to deliver high-quality dining experiences for our community.

We value clear communication, enthusiasm, and a positive attitude to enhance residents’ daily lives while upholding health and safety standards and HACCP policies.

Qualifications

• Experience in hospitality or care settings is preferred.
• Strong customer-service orientation with a friendly, approachable manner.
• Clear communication and ability to engage with residents and families.

Responsibilities

• Greet residents and families and provide refreshments.
• Collaborate with kitchen and lifestyles teams to keep the cafe tidy for events.
• Maintain health and safety standards in line with policies.

Skills

Hospitality experience

Customer service

Communication skills

Teamwork

Job description

Hallmark Luxury Care Homes is seeking a friendly Host to join our hospitality-focused team. You will welcome residents and their families, assist with refreshments, and partner with kitchen and lifestyle teams to deliver high-quality dining experiences for our community.

We value clear communication, enthusiasm, and a positive attitude to enhance residents’ daily lives while upholding health and safety standards and HACCP policies.