Resident-Focused Hospitality Host (Café & Events)

Hallmark Care Homes; Great Burstead; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Real Living Wage Employer

Annual salary reviews

Joining bonus available in some homes

Enhanced pay for working bank holidays

Refer a Friend Scheme – earn up to £1,

Job summary

Hallmark Luxury Care Homes in the United Kingdom is seeking a friendly Host to welcome residents and their families, serve refreshments, and help maintain high standards of hospitality and dining. You will work with the kitchen and lifestyle teams to keep the café inviting, safe, and well-presented, while supporting residents to preserve independence where possible.

A confident communicator with a passion for service will thrive here.

Qualifications

• Experience in hospitality and customer service.
• Enthusiastic, friendly and a confident communicator.
• Commitment to high standards of service and safety.

Responsibilities

• Greet residents and families warmly and offer refreshments.
• Work with kitchen and lifestyles team to keep the café clean and welcoming for events.
• Maintain health, safety and HACCP standards in the dining area.

Skills

Customer service

Hospitality

Communication

Job description

Hallmark Luxury Care Homes in the United Kingdom is seeking a friendly Host to welcome residents and their families, serve refreshments, and help maintain high standards of hospitality and dining. You will work with the kitchen and lifestyle teams to keep the café inviting, safe, and well-presented, while supporting residents to preserve independence where possible.

A confident communicator with a passion for service will thrive here.