Hospitality Host

Kingsley Healthcare; Sudbury CP; On-site; GBP 21,000 - 27,000; Full time

Job summary

Kingsley Healthcare is seeking a hospitality-focused individual to join our care home team, delivering food and beverage service with a focus on patient and resident comfort.

You will contribute to presentation and service quality, support a friendly, professional environment, and work under the Hospitality Manager/Home Manager to ensure an excellent resident experience. This role offers ongoing training and a chance to grow within a values-driven, patient-centered organisation.

Qualifications

• Previous hospitality experience with food and beverage service.
• Excellent communication, motivational and interpersonal skills.
• Good organisational skills.
• Attention to detail.

Responsibilities

• To ensure excellent customer experience through presentation and food service within the home.
• Report to Hospitality Manager/Home Manager.

Skills

Hospitality experience

Communication skills

Interpersonal skills

Organisational skills

Attention to detail

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.

Reports to: Hospitality Manager/Home Manager

Skills and attributes

• Previous experience of hospitality essential with considerable experience in food and beverage service
• Possess excellent communication, motivational and interpersonal skills
• Have good organisational skills
• An eye for detail

What will you gain?

You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step