Hospitality Host

Kingsley Healthcare Group; Congleton; On-site; Full time

Job summary

A leading healthcare provider is seeking a dedicated individual to join their hospitality team at Park Lane Care Home, Congleton. This role focuses on enhancing customer experience through high-quality food service and presentation. Candidates should possess a strong background in hospitality with excellent communication and organizational skills, and will benefit from a supportive working environment with opportunities for professional development.

Benefits

Comprehensive induction and training programme

Opportunities for career development and progression

Employee Assistance Programme

Reimbursed Blue Light Card enrolment fee

Paid DBS disclosure

Free uniform

Enhanced rates of pay for bank holidays

Qualifications

• Previous experience of hospitality essential.
• Considerable experience in food and beverage service.
• Excellent communication, motivational, and interpersonal skills.
• Good organizational skills.

Responsibilities

• Ensure excellent customer experience by enhancing presentation and food service.
• Support and work alongside the hospitality team under the direction of the manager.

Skills

Hospitality experience

Communication skills

Organizational skills

Attention to detail

Job description

About The Company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About The Role

To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.

Reports to: Hospitality Manager/Home Manager

Skills and attributes

• Previous experience of hospitality essential with considerable experience in food and beverage service
• Possess excellent communication, motivational and interpersonal skills
• Have good organisational skills
• An eye for detail
  
  

What will you gain?

You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step

• Park Lane Care Home, Congleton, Cheshire
• Pay:: £12.60 per hour
• Type: Permanent
• Shift: Days
  
  

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• We’ll pay for your full DBS disclosure
• Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
• Enhanced rates of pay for bank holidays
  
  

Location

Park Lane Care Home, situated in the heart of Congleton, offers residential and dementia care in an environment that embodies homely comfort. Residents appreciate the lovingly redecorated interior and facilities which include a chic hair salon and the home's very own "pub".

7-9 Park Lane, Congleton CW12 3DN

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.