Hospitality General Assistant: Training & Benefits

WSH Group; Bretton; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Bespoke training and development

Apprenticeships opportunities

Pension and life insurance

Discounts on Perkbox app

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey in the United Kingdom is seeking a General Assistant who delivers genuine hospitality and impeccable service. You will join a collaborative team, thrive on creating memorable guest experiences, and contribute to smooth operations with a friendly, professional approach.

The role emphasizes ongoing training, strong work-life balance, and an inclusive culture that supports personal and career development within BaxterStorey’s values.

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Job description

BaxterStorey in the United Kingdom is seeking a General Assistant who delivers genuine hospitality and impeccable service. You will join a collaborative team, thrive on creating memorable guest experiences, and contribute to smooth operations with a friendly, professional approach.

The role emphasizes ongoing training, strong work-life balance, and an inclusive culture that supports personal and career development within BaxterStorey’s values.