Hospitality Customer Care | Flexible Shifts & Growth

McDonald's; Newton Hill; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Overnight hours premium pay

Recognition and rewards

Free meals on breaks

Career development

Job summary

McDonald's in the United Kingdom is seeking a Customer Care representative who will be the face of our restaurant, delivering friendly service and maintaining clean spaces. This entry-level role offers full training and a welcoming environment.

You'll work across shifts, including mornings, afternoons and evenings, and join a supportive team dedicated to hospitality, inclusivity, and great guest experiences.

Qualifications

• No experience is necessary as full training will be given.
• Availability to work across weekdays and weekends, mornings, afternoons and evenings.
• Natural positivity and customer-focused approach.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits to make them memorable.
• Help maintain a warm, welcoming atmosphere and support special restaurant events.
• Assist with queries and guests with courtesy and respect.
• Follow training and company guidelines and ensure safe and hygienic standards.

Skills

Friendly and welcoming

Excellent communication

Hospitality mindset

Teamwork

Customer service

Job description

McDonald's in the United Kingdom is seeking a Customer Care representative who will be the face of our restaurant, delivering friendly service and maintaining clean spaces. This entry-level role offers full training and a welcoming environment.

You'll work across shifts, including mornings, afternoons and evenings, and join a supportive team dedicated to hospitality, inclusivity, and great guest experiences.