Hospitality Coordinator (Casual)

Leyton Orient FC; Walthamstow; On-site; GBP 17,000 - 25,000; Full time

Job summary

Leyton Orient FC is seeking a Hospitality Coordinator to oversee safety and security within hospitality areas on match days. You will coordinate a security team and serve as a liaison to the control room for incidents in hospitality spaces.

The role requires proactive individuals with strong customer service, de-escalation skills, and the ability to brief staff on safety procedures, including evacuations, while working alongside the Chief Steward and Hospitality Manager on deployments.

Qualifications

• Experience organizing security teams at events.
• Ability to brief staff on safety procedures from Safety Officer.
• Capable of training staff for safety including evacuations.
• Proactive approach to safety and incident response.

Responsibilities

• Organise and manage a security team in hospitality areas
• Brief hospitality staff on information from the Safety Officer
• Make sure hospitality staff carry out their roles and are trained for safety, including evacuations
• Deal with any safety issues in hospitality
• Work with the Chief Steward and Hospitality Manager on staff deployments

Skills

Security leadership

Customer service

Timekeeping

De-escalation

Staff training

Spectator safety

Communication

Integrity

Education

Level 2 spectator safety qualification

Level 3 spectator safety qualification or SIA licence

Job description

Leyton Orient is looking for a Hospitality Coordinator to manage safety and security in its hospitality areas on match days.

The Role

Alongside the Hospitality Steward role, you will organise and manage a security team in a corporate environment and act as the direct link to the control room for any issues in hospitality areas.

Key Responsibilities

• Organise and manage a security team in hospitality areas
• Brief hospitality staff on information from the Safety Officer
• Make sure hospitality staff carry out their roles and are trained for safety, including evacuations
• Deal with any safety issues in hospitality
• Work with the Chief Steward and Hospitality Manager on staff deployments

About You

• An enthusiastic, self-motivated person who wants to develop
• Professional with high standards and integrity
• Excellent customer service skills
• Good timekeeping
• Level 2 spectator safety qualification or equivalent (training may be available)
• De-escalation skills
• Level 3 spectator safety qualification or SIA licence (optional, depending on the role)

Key Details

• Location: Leyton Orient, London
• Contract: Casual (match days)