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Hospitality Assistant (Monday to Friday)

BaxterStorey

London

On-site

GBP 60,000 - 80,000

Full time

15 days ago

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Job summary

Join a forward-thinking company as a Hospitality Assistant, where your passion for service will shine. This role offers a unique opportunity to work in a vibrant environment, delivering exceptional experiences to clients. With a focus on teamwork and personal growth, you'll receive ongoing training and support to excel in your career. Enjoy a competitive hourly wage, generous holiday, and a variety of perks that enhance your work-life balance. If you thrive in a collaborative setting and are eager to make a difference, this is the perfect opportunity for you.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

24 week’s enhanced maternity leave

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Discounts on HAPI app

Access to employee assistance programme

Cycle to work scheme

Qualifications

Ability to work autonomously or within a team.
Takes the initiative and adapts to different working conditions.

Responsibilities

Monitor and serve food and drinks to guests.
Ensure cleanliness and presentation of dining areas.
Prepare hospitality requests in a presentable manner.

Skills

Excellent communication skills

Customer service

Team player

Ability to work under pressure

Problem-solving

Hospitality Assistant (Monday to Friday)

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Hospitality Assistant (Monday to Friday)

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Hospitality Assistant

£14.00 an hour (with a scheduled pay increase from May-June)

London

28 Days holiday including bank holidays
Plus your birthday off
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our HAPI app; high street shops, holidays & cinema
Access to employee assistance programme
Cycle to work scheme

Company Description

Hospitality Assistant

£14.00 an hour (with a scheduled pay increase from May-June)

London

Monday- Friday (Flexibility required to cover rotating weekly shifts between 7am and 8pm)

Benefits

28 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our HAPI app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Hospitality Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

As an Hospitality Assistant you would be working closely with the Hospitality Supervisor/ Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Baxterstorey Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Key Responsibilities

Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
To be able to work without supervision and take initiative over duties and tasks without being directed.
To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
Ensuring hospitality rooms are left clean and tidy

Qualifications

Excellent communication skills, internally and externally.
Supportive team player.
Ability to work under pressure.
Takes the initiative
To provide excellent customer service.
The ability to work autonomously or within in a team.
Being able to adapt to different working conditions
Always having a positive attitude
To be able to solve any customer service-related problem.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Food and Beverage Services

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