Hospitality Assistant ( Monday to Friday)

Searcys; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a renowned catering company as a Hospitality Assistant, where you'll provide exceptional service at prestigious events. This role offers the chance to work in iconic venues, ensuring guests receive top-quality food and drink service. You'll be part of a team that values initiative and customer care, gaining valuable experience in the hospitality industry. With industry-leading benefits and a supportive environment, this position is perfect for those looking to make a mark in a historic catering firm. Embrace the opportunity to contribute to memorable events while enjoying a fulfilling career path.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 35 days annual leave

Access to everyday discounts

Employee assistance programme

Meals provided on shift

Cycle to work scheme

Birthday off

Day off to volunteer

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to work independently and take initiative.

Responsibilities

• Serve food and drinks to guests with a positive demeanor.
• Ensure cleanliness and presentation of dining areas.
• Prepare hospitality food and beverage requests efficiently.

Skills

Customer Care Skills

Food and Beverage Knowledge

Initiative

Teamwork

Tools

Coffee Machines

Job description

Hospitality Assistant (Monday to Friday)

RICS (Royal Institution of Chartered Surveyors)

Full-time • Front of House • 30.00 Hours per week

Searcys are looking for a Hospitality Assistant to join the team at RICS. As a Hospitality Assistant, you will be responsible for providing service excellence to our customers, guests, and clients during events and conferences.

The Royal Institution of Chartered Surveyors (RICS) is the world's leading professional body for qualifications and standards in land, property, infrastructure, and construction. Through our respected global standards, leading professional progression, and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction, and infrastructure.

As a Hospitality Assistant, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependent on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venues
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice

The Hospitality Assistant will be supporting, monitoring, and serving all food and drinks to customers, clients, and guests, and clearing throughout the event.

Job Type: 0 hours contract

Responsibilities:

• Ensuring that there is clean furniture, dining tables, and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Clean and polish all cutlery and glasses/crockery for the next event.
• Prepare all hospitality food and beverage requests offered to customers, clients, and guests in designated meeting spaces in a presentable manner.
• Work without supervision and take initiative over duties and tasks without being directed.
• Serve our guests with a genuine and positive demeanor. All service should be efficient and of the highest quality.
• Work on licensed bars serving alcoholic beverages.
• Use coffee machines as needed.
• Assist with ordering and deliveries as required.
• Prepare all hospitality requirements ensuring all items are available and report any shortages to your line manager.
• Ensure that any linen and equipment hired for an event is counted and packed away for collection after the event.
• Excellent product knowledge (food/beverage).
• Take the initiative.
• Be supportive and a team player.
• Exhibit excellent customer care skills.

We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country's most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to write your own chapter in our celebrated history.

A career at Searcys means being part of something special. With our rich heritage and ever-growing business, we will be delighted if you join us – a company with a strong sense of pride and belonging.

To find out more about the rich history of Searcys, please visit our website at www.searcys.co.uk.