Hospitality Assistant (Monday to Friday)

Baxterstorey; Greater London; Presencial; GBP 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 Days holiday including bank/birth

Birthday off

Food allowance during shift

Pension and life insurance

PerkBox discounts

Employee assistance programme

Cycle to work scheme

Descripción de la vacante

Baxterstorey in London is hiring a Hospitality Assistant (Mon-Fri, 40 hours). You will oversee service delivery, ensure high standards, and support a collaborative team in a leading banking environment.

The role requires a Level 2 in Food Safety, flexibility, and experience in fine dining or elevated client dining services. Salary is £14.90 per hour with overtime, and a strong focus on work-life balance.

Formación

• Level 2 in Food Safety and Hygiene.
• Analytical approach to problem solving.
• Flexibility.
• Experience within Fine Dining, A La Carte or Elevated Client Dining Services.

Responsabilidades

• Oversee and complete delivery, collection and presentation of the hospitality service.
• Ensure clients receive prompt, efficient service and expectations are exceeded.
• Co-operate with all team members and undertake duties in the Hospitality department as required.
• Adhere to Health & Safety and Food Safety policies and procedures.

Conocimientos

Analytical approach to problem solving

Flexibility

Experience within Fine Dining/A La Car

Educación

Level 2 in Food Safety and Hygiene

Descripción del empleo

Hospitality Assistant (Monday to Friday)

Hospitality Assistant to join our amazing team, at a leading global investment bank in Central London. We are looking for an individual who has a real

passion for the Hospitality industry, is keen to be

collaborative and takes

pride in their work. Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented individual

who strives to exceed expectations at every turn.

We are a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Job Description

Our team of

Hospitality Assistantsensure that all guests feel welcomed and valued by providing high-quality service, addressing client needs, and resolving issues promptly. They must maintain our high standards, uphold health & safety regulations, and contribute effectively to the team through knowledge and experience in event operations.

Job Type: Full Time, 40 hours per week (Monday to Friday)

Salary: £14.90 per hour + overtime

Responsibilities:

• To oversee and complete the delivery, collection and presentation of the hospitality service and offer within the Hospitality department – ensuring time constraints and quality are met to the highest of standards for our clients.
• Ensure clients are given a prompt and efficient service and expectations are consistently exceeded, providing an excellent client service.
• To co-operate with all team members and undertake duties in the Hospitality department as required.
• Ensure all Health & Safety and Food Safety policies, procedures, and protocols are adhered to.
• Ensure due diligence and all accidents are reported to Management.
• Adhere to any rotas/schedules laid down by Management.
• Assist any other reasonable requests from Management.
• Assist in working as One Team, projecting a willing and helpful attitude to colleagues and clients.
• Ensure all training courses are completed at all times, avoiding overdue deadlines and take responsibility for contributing towards your own development with the guidance of your line manager and/or relevant mentor.
• To show commitment to the WSH values: Passionate, Collaborative and Proud in all aspects of your role.

Qualifications

• Level 2 in Food Safety and Hygiene
• Analytical approach to problem solving
• Flexibility
• Experience within Fine Dining, A La Carte or Elevated Client Dining Services

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

• 28 Days holiday including bank holidays
• Plus your birthday off
• Food allowance to use whilst on shift, to ensure you are well nourished during the working day
• 24 weeks' enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our PerkBoxapp; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member

to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Company: Baxterstorey

Salary: £14 to £14 an hour

Hours: Full-time

Location: London, WC1V 7HD

Job type: Permanent

Posting date: 2 Nov 2026

Closing date: 2 Dec 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.