Hospitality Assistant

Baxterstorey; Reading, Milton Keynes; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

28 days holiday

Birthday holiday

Volunteering days

Grandparent leave

Maternity leave (24 weeks)

Career leave

Wedding/commitment day leave

Free meals on shift

Development training

Pension & life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work

Job summary

BaxterStorey invites hospitality assistants to join our team in delivering exceptional guest experiences across various client spaces. You will contribute to a welcoming atmosphere, provide attentive service, and uphold our high standards of hospitality in a supportive, inclusive work environment.

We value development and training, encourage growth, and support work-life balance while maintaining a strong focus on customer care and team collaboration.

Qualifications

• Previous experience in a similar role in the food service industry.
• Strong communication and interpersonal skills.
• Ability to work within a collaborative and inclusive team environment.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Great work ethic and a positive smile.
• Customer focused with a passion for delivering outstanding service.
• Perpetuates the company philosophy and culture.
• Works according to BaxterStorey’s core values.

Skills

Great communication

Customer service

Team player

Positive attitude

Job description

• 28 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 24 week’s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Access to employee assistance programme.
• Cycle to work scheme.

Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all

Hospitality Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a

Hospitality Assistant who strives to exceed expectations at every turn.

Job Description

• Great work ethic and an even greater smile.
• Customer focused with a passion for offering outstanding customer service.
• Perpetuates company philosophy and culture.
• Works according to the Company’s core values.

Qualifications

• Previous experience in a similar role, especially in the food service industry
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Strong communication and interpersonal skills.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Knowledge of food safety and sanitation practices.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Hospitality Assistant

Company: Baxterstorey Salary: £13.30 to £13.30 an hour Hours: Full-time Location: Reading, RG6 1PT Job type: Permanent Posting date: 23 Oct 2026 Closing date: 22 Nov 2026

Summary

Company Description

Title: Hospitality Assistant

Location: Milton Keynes

Salary: Competitive

Benefits:

• 28 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 3 days volunteering days.
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke development training.
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all

Hospitality Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work‑balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a

Hospitality Assistant who strives to exceed expectations at every turn.

Job Description

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding customer service.
• Perpetuates company philosophy and culture.
• Works according to the Company’s core values.

Qualifications

• Previous experience in a similar role, especially in the food service industry
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Good attention to detail.
• Strong communication and interpersonal skills.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Knowledge of food safety and sanitation practices.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up‑beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.