Hospitality Assistant

BM Caterers; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses

Discounts and cashback

Cycle-to-work

Freedom Friday volunteering

Free lunch

Mental Health Charter App access

Parental leave enhancements

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers is recruiting a Hospitality Assistant for a full-time, 40-hour week, Monday to Friday role in Greater London. You will provide high-standard hospitality, set up, service and clear areas while ensuring discretion and polite communication.

Ideally you hold Food Safety Level 2 and Health & Safety Level 2 certificates and will read company manuals to deepen product knowledge. Benefits include extensive development opportunities, paid training, and a range of employee perks to support

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 certificates preferred.
• No other formal qualifications required but you should read company manuals to understand products and services.

Responsibilities

• Set up, service and clear dining areas with meticulous attention to detail.
• Liaise with customers to ensure their needs are met.
• Deliver a high standard of hospitality service while following established procedures.

Skills

Customer service

Communication

Attention to detail

Listening and instruction following

Education

Food Safety Level 2

Health & Safety Level 2

Job description

Full time 40hours position Monday to Friday no weekends or bank holidays We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met. Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• - An annual day off for your birthday!
• - Monthly masterclasses with Michelin-starred chefs.
• - Fully funded development courses ranging from levels 2 to 7.
• - Discounts and cashback at a wide variety of retail and leisure outlets.
• - Cycle-to-work scheme.
• - Freedom Friday – a paid day off to volunteer at a charity of your choice.
• - Free lunch every workday!
• - 24/7 access to the Mental Health Charter App.
• - Enhanced parental leave benefits.
• - Paid leave for fertility treatments.
• - Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.

https://www.bmcaterers.co.uk/careers/