Hospitality Assistant

Vacherin; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Life assurance

Personal development

Wellbeing program

Social events

Holiday purchase

Discount vouchers

Free meals

Job summary

Vacherin in Greater London is seeking a Hospitality Assistant to be the face of CH&CO on a full-time 40-hour week, delivering exceptional customer service in a fast-paced environment. You will join a team that values pride in our food, brand, and people, with training, development, and wellbeing benefits, and opportunities to progress within the business.

Key duties include greeting guests, serving with a seamless, personalised experience, knowledge of the menu, and maintaining Food Hygiene and

Qualifications

• Strong passion for delivering outstanding service.
• Excellent communication and teamwork.
• Ability to work in a busy environment and remain composed.

Responsibilities

• Greet guests and ensure they leave delighted.
• Serve customers with a seamless, personalised experience.
• Be knowledgeable about the menu and make recommendations.
• Represent CH&CO and maintain a positive brand image.
• Comply with Food Handling & Hygiene standards.
• Follow Health & Safety regulations.

Skills

Customer service

Communication

Team player

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/2008/48775001/52828790/BU #Vacherin

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!