Hospitality Assistant

Compass Group UK; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food service company is seeking a Hospitality Assistant in Coventry to deliver exceptional customer service. You will be responsible for greeting guests, serving customers, and ensuring a positive dining experience. Ideal candidates are passionate about customer service, team players, and able to work under pressure. The position offers competitive pay and opportunities for professional growth.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Passion for delivering outstanding service.
• Ability to take initiative and make decisions.
• Desire to succeed in the role.

Responsibilities

• Greet and look after guests to ensure satisfaction.
• Serve customers ensuring a seamless experience.
• Maintain positive brand image and comply with hygiene standards.
• Comply with health and safety regulations.

Skills

Outstanding customer service

Teamwork

Communication skills

Ability to work under pressure

Job description

Overview

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.

Shift Pattern (Full-time)

Here’s an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Candidate Profile

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!