Hospitality Apprentice: Bar & Front‑of‑House (15 Months)

Lifetime Training Group; Cardiff; On-site; GBP 9,000 - 13,000; Full time

Benefits offered by this job

Brand discount 33%

Friends & family discount 20%

Wagestream

Paid qualifications

Gym discounts

Team socials

Pension

28 days holiday

Employee shares

Job summary

Mitchells & Butlers is offering a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. You will train through work-based learning with a Lifetime Learner Coach, gain a nationally recognised qualification, and support daily operations in our busy licensed premises.

No prior experience required, just a warm, helpful manner and eagerness to learn. You will receive training, mentor support, and access to benefits such as staff discounts, pension, and holiday entitlement as

Qualifications

• No prior experience required; friendly attitude can be taught.
• Strong customer service and interpersonal skills preferred.
• Willingness to learn and work as part of a team.

Responsibilities

• Welcome and farewell guests; explain service cycles and offers.
• Provide personalised recommendations to guests.
• Remember guest preferences and engage in conversations.
• Ensure guests enjoy their meal and address feedback and surveys.
• Maintain cleanliness of front of house and facilities.
• Attend training and complete learning modules.
• Adhere to brand standards and licensing laws.

Skills

Customer service

Communication

Teamwork

Education

Level 2 Hospitality Apprenticeship

Job description

Mitchells & Butlers is offering a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. You will train through work-based learning with a Lifetime Learner Coach, gain a nationally recognised qualification, and support daily operations in our busy licensed premises.

No prior experience required, just a warm, helpful manner and eagerness to learn. You will receive training, mentor support, and access to benefits such as staff discounts, pension, and holiday entitlement as