Hospitality Apprentice: Bar & Front‑Of‑House

Mitchells & Butlers PLC; England; On-site; GBP 11,000 - 14,000; Full time

Benefits offered by this job

33% staff discount across brands

Friends and family 20% discount

Wagestream access for earned wages

Career progression opportunities

Job summary

Mitchells & Butlers PLC is offering a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. Start as a front-of-house apprentice and learn service, menu knowledge, and guest engagement while working in a licensed premises.

No prior experience is required; training is provided on-the-job, with opportunities to progress across our brands and gain a nationally recognised qualification. Apprentices benefit from staff discounts and career development.

Qualifications

• No prior experience required; training provided.
• Must be aged 18 or over due to licensing requirements.
• Participation in a Hospitality Team Member Level 2 Apprenticeship over 15 months.

Responsibilities

• Greet guests and explain the service cycle and offers.
• Make personalized recommendations to guests.
• Ensure guest satisfaction and handle queries promptly.
• Maintain cleanliness of front-of-house and facilities.
• Contribute to team meetings and training modules.

Skills

Customer service

Communication

Teamwork

Hospitality

Tools

Apprenticeship program

Job description

Mitchells & Butlers PLC is offering a full-time Hospitality Team Member Level 2 Apprenticeship over 15 months. Start as a front-of-house apprentice and learn service, menu knowledge, and guest engagement while working in a licensed premises.

No prior experience is required; training is provided on-the-job, with opportunities to progress across our brands and gain a nationally recognised qualification. Apprentices benefit from staff discounts and career development.