Hospital Porter: Patient Transport & Support (Flexible)

Sodexo Group; United Kingdom; Remote; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Mental health resources

Employee Assistance Programme

Free health & wellbeing app with 24/7

Discounts on high street brands

Salary finance tools

Retirement savings plan

Life insurance

Full training and protective uniform

Learning and development opportunities

Cycle to Work scheme

Volunteering opportunities

Flexible working

Competitive pay

Job summary

Sodexo in Royal Stoke Hospital is seeking a Porter to support daily healthcare operations and patient movement. You will safely move patients, vital equipment, and medical supplies around the site, while guiding visitors and maintaining high standards of service and confidentiality. A friendly, patient-focused approach is essential.

This role emphasizes teamwork, adaptability to shift patterns, and delivering excellent customer care within a busy hospital environment.

Qualifications

• Able to walk or stand for extended periods.
• Awareness of health and safety practices in a hospital setting.
• Calmness under pressure and adaptability to changing tasks.
• Strong team ethic with ability to work independently when needed.
• Understanding of confidentiality and emotional resilience in difficult situations.
• Excellent communication and listening skills.
• Helpful, patient-focused attitude and commitment to delivering customer care.

Responsibilities

• Guide patients, visitors and staff to the correct hospital locations.
• Handle waste collection and recycling while maintaining health and safety standards.
• Follow all relevant policies, procedures and management systems.
• Safely transport patients between wards using appropriate equipment and care.
• Deliver specimens, samples and blood products securely across departments.
• Support with respectful transfer of deceased patients.
• Provide additional porter services such as mail delivery, pharmacy runs, moving furniture, and transporting records or stock.

Skills

Physical stamina

Health and safety awareness

Calm under pressure

Teamwork

Confidentiality

Communication skills

Customer service

Job description

Sodexo in Royal Stoke Hospital is seeking a Porter to support daily healthcare operations and patient movement. You will safely move patients, vital equipment, and medical supplies around the site, while guiding visitors and maintaining high standards of service and confidentiality. A friendly, patient-focused approach is essential.

This role emphasizes teamwork, adaptability to shift patterns, and delivering excellent customer care within a busy hospital environment.