Hospital Porter - Patient Transport & Support (Flexi Bank)

RGIT Australia; Ashford; On-site; GBP 19,000 - 23,000; Full time

Job summary

One Ashford Hospital, part of Phoenix Hospital Group, is seeking a Porter to join our Hotel Services team on hours as and when required. You will support patient transfers, admissions, discharges and hospital operations to ensure a smooth, safe experience for patients, visitors and staff.

The role emphasises patient-focused service, teamwork and the ability to stay calm in a busy environment. GCSE or equivalent is desirable; experience in health and safety and waste management is advantageous.

Qualifications

• Experience working in a hospital or patient-focused environment.
• Experience working face-to-face with patients.
• Good verbal and written communication skills.
• The ability to manage and prioritise your own workload.
• The ability to remain calm and professional under pressure.
• A friendly, supportive and collaborative approach to teamwork.
• A GCSE or equivalent qualification is desirable but not essential.
• Knowledge of health and safety and waste management within a hospital environment would also be advantageous.

Responsibilities

• Support the day-to-day running of the hospital.
• Welcoming and admitting patients to the ward and helping them familiarise themselves with their room and facilities.
• Supporting the safe transfer of patients between departments, including post-operative transfers and journeys to imaging.
• Assisting with patient discharges.
• Providing non-clinical support as part of the hospital crash team when required.
• Collecting blood samples from around the hospital and transporting them to the appropriate pathology service when required.
• Supporting the safe and effective management of clinical waste, including ensuring appropriate PPE is worn.
• Assisting with deliveries and supporting contractors while on site.
• Acting as a helpful point of contact for departments across the hospital.
• Assisting with the set-up of meetings and hospital events.
• Working closely with colleagues across the hospital to provide an excellent service to patients, visitors and staff.

Skills

Communication skills

Patient-focused

Calm under pressure

Teamwork

Education

GCSE or equivalent

Job description

One Ashford Hospital, part of Phoenix Hospital Group, is seeking a Porter to join our Hotel Services team on hours as and when required. You will support patient transfers, admissions, discharges and hospital operations to ensure a smooth, safe experience for patients, visitors and staff.

The role emphasises patient-focused service, teamwork and the ability to stay calm in a busy environment. GCSE or equivalent is desirable; experience in health and safety and waste management is advantageous.