Hospital Patient Dining Specialist

NHS Jobs; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Nottingham University Hospitals NHS Trusts is seeking a Catering Service Assistant to support patient dining in a busy hospital. You will inform patients about available food options and assist with ad-hoc requests, helping them make informed choices from the menu.

You will liaise with nurses, catering staff and dieticians to ensure nutritional needs and patient preferences are met, identify those not eating sufficiently, and provide feedback to improve quality and service.

Responsibilities

• Inform patients about the hospital's food offer and the procedure for ad-hoc requests and help them to make an informed choice from the range of foods and beverages.
• Order food using the hospitals electronic ordering devices.
• Liaise with nurses, caterers and dieticians to ensure patients' food, nutrition/clinical needs and preferences are identified and met.
• Identify patients not eating sufficiently to the Nurse in Charge.
• Provide information to the next food service assistant who is on duty using the guidelines provided to ensure a seamless service.
• Store food in accordance with manufactured guidelines and food safety legislation.
• Offer patients a choice of hot & cold beverages, as and when required a minimum of 5 times a day.
• Ensure a regular supply of fresh water is provided to each patient throughout the day.
• Serve the patients their choice and portion size of main dish, vegetables and accompaniments in an appealing and appetising way.
• Offer second portions if required.
• Ensure patients with special dietary requirements receive the appropriate food following liaison with the dietician or nurse.
• Identify appropriate meal choices to meet patients needs/preferences.
• Movement of food to wards/RDU as required adhering to food safety legislation.
• Maintain adequate stock levels to meet the needs of the patient e.g. milk, bread, tea, coffee, cereal, and preserves.
• Identify shortages of crockery and cutlery to the Facilities Team Leader.
• Ensure an appropriate supply of crockery and cutlery is available.
• Ensure efficient and safe use of cleaning equipment.
• Prepare the patients eating environment (day room/bedside table) to the standards stipulated in the ward manual according to where the patient wishes to eat, to ensure a relaxed environment.
• Clear cutlery/crockery and clean dayroom/bedside table following service promptly.
• Clean all surfaces and equipment in the kitchen according to the daily cleaning schedule.
• Carry out daily and weekly cleaning tasks as directed through the cleaning schedules and complete the required paperwork.

Job description

Nottingham University Hospitals NHS Trusts is seeking a Catering Service Assistant to support patient dining in a busy hospital. You will inform patients about available food options and assist with ad-hoc requests, helping them make informed choices from the menu.

You will liaise with nurses, catering staff and dieticians to ensure nutritional needs and patient preferences are met, identify those not eating sufficiently, and provide feedback to improve quality and service.