Hospital Host/Hostess: Patient Dining & Guest Care

ISS Facilities Services; Maidstone; On-site; GBP 11,000 - 18,000; Part time

Job summary

ISS Facilities Services in Maidstone is seeking a Host/Hostess to deliver high-quality patient catering and domestic services in a hospital setting. You will take meal orders, serve meals and beverages, and help maintain a clean, safe, welcoming environment for patients, staff and visitors.

This part-time, on-site role requires a friendly, professional manner, teamwork, and initiative to improve overall patient experience while following hygiene and infection-control standards.

Qualifications

• Excellent customer service skills.
• A friendly, approachable, and professional manner.
• Strong teamwork skills and ability to work independently when needed.

Responsibilities

• Create a welcoming experience for guests and colleagues, delivering excellent customer service.
• Answer enquiries about site, facilities, and operations confidently.
• Develop understanding of the workplace environment, dining options, services and activities.
• Build positive relationships with guests and colleagues, fostering a friendly atmosphere.
• Identify opportunities to improve the workplace experience and share ideas with the team.
• Promote the site’s spaces, facilities, and culture with enthusiasm and professionalism.

Job description

ISS Facilities Services in Maidstone is seeking a Host/Hostess to deliver high-quality patient catering and domestic services in a hospital setting. You will take meal orders, serve meals and beverages, and help maintain a clean, safe, welcoming environment for patients, staff and visitors.

This part-time, on-site role requires a friendly, professional manner, teamwork, and initiative to improve overall patient experience while following hygiene and infection-control standards.