Horticulture Team Leader, Indoor Plant Care

Halmer-Recruit; Leeds; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Company van

Job summary

Halmer-Recruit in Leeds HQ is seeking an experienced Horticulture Team Leader to manage a small maintenance team across a regional footprint from Birmingham to Newcastle. The role combines hands-on indoor plant care with office planning and client management, requiring two to three days of field work and two days in the office each week.

You will lead three technicians, receive training in indoor plant care, and travel weekly with an overnight stay.

Qualifications

• Experience in team leadership or supervision.
• Strong practical plant knowledge, including pests and diseases.
• Full, valid UK driving licence.
• Willingness to travel regionally and stay away weekly.
• Excellent customer service skills.

Responsibilities

• Lead and support a team of three maintenance technicians.
• Plan weekly maintenance visits, coordinate client bookings and schedules.
• Monitor service delivery and arrange cover for absences.
• Hands-on care of indoor plants and displays.
• Build relationships with clients and manage admin duties.
• Perform site quality audits and report actions.
• Travel across the Birmingham–Newcastle region with an overnight weekly.

Skills

Team leadership

Plant knowledge

Pest knowledge

Customer service

Driving licence

Tools

Microsoft Office

Job description

Apply with Indeed

Salary: GBP34000 - GBP34000 per annum + Company van

Circa £34,000 per annum | Full-time | Leeds HQ
Regional travel from Birmingham to Newcastle | One overnight stay per week

The Opportunity

Do you have team leader or supervisory experience, good practical plant knowledge and an understanding of common plant pests and diseases?

We are recruiting for a Horticulture Team Leader to join an established business providing indoor planting and maintenance services to commercial clients.

Previous indoor plant maintenance or interior landscaping experience is not essential. Our client is happy to provide training in indoor plant care and company procedures, provided you bring previous team leadership or supervisory experience, practical plant knowledge and an understanding of pests, diseases and plant health.

Your plant knowledge could come from gardening, garden centres, nurseries, grounds maintenance, estate gardening or another relevant horticultural background. Your leadership experience may have been gained in horticulture or another sector.

Based at Leeds HQ, you will lead a team of three maintenance technicians working across a region extending from Birmingham to Newcastle, with one overnight stay each week.

This is a varied, hands-on role combining indoor plant maintenance with team leadership, service planning and client management. Your typical week will include two to three days carrying out practical maintenance and two days in the office completing scheduling, reporting and administrative duties.

You will help ensure indoor plants, live and replica planting displays and living walls are maintained to a consistently high standard, while supporting your team and building positive relationships with clients.

Key Responsibilities

• Lead, coach and support a team of three maintenance technicians
• Plan weekly maintenance visits, coordinate client bookings and organise daily schedules
• Monitor service delivery and arrange cover for technician absence
• Carry out hands‑on care of indoor plants, including watering, feeding, cleaning and pruning in line with training and maintenance procedures
• Monitor plants for pests, diseases and signs of poor health, taking appropriate action in line with training and company procedures
• Maintain live and replica planting displays and living walls
• Provide practical maintenance cover where required
• Carry out site quality audits and follow up on corrective actions
• Build professional relationships with clients and respond promptly to concerns
• Coordinate plant replacements, maintain accurate records and liaise with procurement and suppliers
• Monitor replacement stock, avoid duplicate ordering and identify opportunities to control costs
• Escalate site access issues, incomplete work and outstanding replacements
• Ensure service reports are accurate and completed on time
• Track team productivity, quality and performance against agreed targets
• Provide daily and weekly updates to the team and management

Requirements

Previous experience as a team leader, supervisor or manager, with responsibility for guiding and supporting colleagues

Good practical plant knowledge and an understanding of how to maintain healthy plants

Knowledge of common plant pests and diseases, with the ability to recognise symptoms and understand when action is needed

A willingness to develop your knowledge of indoor plants, living walls and their maintenance requirements

A proven record of delivering excellent customer service

A full, valid UK driving licence

Confidence using Microsoft Office and field-service management software

Strong organisation and the ability to manage competing priorities

Confidence communicating with clients, colleagues and suppliers

Willingness to combine hands‑on plant maintenance with office‑based planning and administration

The ability to work from Leeds HQ and travel across a region extending from Birmingham to Newcastle

Willingness to stay away overnight once a week and travel to London for training

Previous indoor plant maintenance or interior landscaping experience would be advantageous, but is not essential. Training will be provided to help the successful candidate apply their existing plant knowledge to indoor planting and company maintenance standards.

Skills & Qualities

Approachable and supportive leadership style

A genuine interest in plants, horticulture and plant health

Professional and confident when dealing with clients

Organised, dependable and punctual

Proactive approach to resolving problems

Strong attention to detail and commitment to service quality

Flexible and able to adapt to changing priorities

Hands‑on and willing to support colleagues

Comfortable taking ownership of team performance

Working Hours

The usual working hours are 7.30am to 4.30pm, with 30 minutes of breaks.

The role combines two to three days of practical plant maintenance with two days in the office each week. Regular regional travel and one overnight stay per week form part of the position.

Location & Travel

This position is based at Leeds HQ and covers commercial client sites from Birmingham to Newcastle.

You must be able to attend Leeds HQ for your office-based duties, travel across the region and stay away overnight once a week. Travel to London will only be required for training.

What’s On Offer

Full-time position based at Leeds HQ

Usual working hours of 7.30am to 4.30pm

Leadership responsibility for a team of three technicians

Training in indoor plant care and company procedures

A varied combination of practical plant maintenance, team leadership and office-based duties

Opportunity to use and develop your leadership and horticultural skills