Horticultural Technician

Planteria Group; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in interior landscaping is seeking Field Service Technicians to maintain plant displays in client offices across Bristol. The role involves providing excellent customer service and requires a passion for horticulture. This position offers a competitive salary and various benefits, including performance bonuses and personal development opportunities.

Benefits

Competitive salary

Quarterly and annual performance bonuses

BUPA Cash plan

Pension scheme

25 days holiday

Onsite lunch

Parking facilities

Personal development opportunities

Qualifications

• Experience in horticulture and/or plant maintenance.
• Ability to connect well and build rapport with customers.

Responsibilities

• Maintain high standards of internal plant displays at multiple client sites daily.
• Provide excellent customer service and complete site reports.

Skills

Customer Service

Organization

Horticulture

Job description

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Who we are:

Founded in 1977, Planteria has evolved from a small startup into the UK's largest interior landscaping company, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation, and client satisfaction, the company has accelerated its growth over the past 3 years, achieving a 33% year-on-year growth, and now employs over 150 staff.

Today, we provide stunning planting solutions, a premium corporate floristry service, and create impressive projects such as roof gardens and living walls.

Sustainability, biodiversity, and green issues are interconnected and impact our planet, health, and wellbeing. Making better choices in these areas is essential. Does this resonate with you?

The opportunity:

Due to sustained business growth, we are recruiting Field Service Technicians to care for our plants in client offices in Bristol and surrounding areas. Technicians provide excellent customer service and are knowledgeable about plant maintenance and care.

This is an independent role involving early starts, plant maintenance at multiple client sites on a 3-week rota. Technicians are part of a regional team of plant specialists who meet regularly online and in person.

Location & Hours:

London, 42.5 hours per week, with a 30-minute unpaid break. The role is permanent, based at client sites across Bristol, in various office locations.

Key responsibilities:

• Maintain high standards of internal plant displays at multiple client sites daily
• Provide excellent customer service, complete site reports, and maintain accurate data in our systems
• Coordinate with your line manager and scheduler to complete rounds efficiently and accurately
• Work safely following all risk assessments and method statements

Requirements:

• A passion for plants and horticulture
• Experience in horticulture and/or plant maintenance
• A full clean driving license (if driving); walking options available
• Highly organized
• Ability to connect well and build rapport with customers, colleagues, and the team
• Alignment with our core values and commitment to customer satisfaction

Benefits:

• Competitive salary
• Quarterly and annual performance bonuses
• BUPA Cash plan
• Pension scheme
• 25 days holiday, with options to buy or sell up to 2 days
• Onsite lunch
• Parking facilities
• Personal development opportunities

Additional info:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting