Horticultural Technician

Planteria Group; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where your passion for plants and horticulture will thrive. In this permanent role based in Bristol, you will maintain stunning plant displays across various client offices while delivering exceptional customer service. This independent position offers a competitive salary, bonuses, and opportunities for personal development. Be part of a dynamic team that values sustainability and client satisfaction, and contribute to the growth of an industry leader in interior landscaping.

Benefits

Competitive Salary

Quarterly Company Bonus

BUPA Cash Plan

Pension Scheme

25 Days Holiday

Onsite Lunch

Parking Facilities

Opportunities for Personal Development

Qualifications

• Passion for plants and horticulture with previous experience in plant maintenance.
• Strong communication skills to build rapport with customers and team.

Responsibilities

• Maintain high standards of internal plant displays at client sites.
• Provide excellent customer service and complete site reports.

Skills

Horticulture Knowledge

Customer Service

Organizational Skills

Communication Skills

Education

Experience in Horticulture

Job description

Who we are:

Founded in 1977, Planteria has evolved from a small startup into the UK's largest interior landscaping company, with an impressive annual turnover of £20 million. We focus on strategic partnerships, continuous innovation, and client satisfaction, leading to a 33% year-on-year growth over the past 3 years. We now employ over 150 staff.

Our services include stunning planting solutions, a premium corporate floristry service, and impressive project work such as roof gardens and living walls.

Sustainability, biodiversity, and green issues are interconnected. Everything we do impacts the planet, our health, and wellbeing. Making better choices to improve these areas is central to our ethos. Does this resonate with you?

The opportunity:

Due to sustained business growth, we are recruiting Field Service Technicians to care for our plants in client offices in Bristol and surrounding areas. These technicians provide excellent customer service and are knowledgeable about plant maintenance and care.

This is an independent role involving early starts, taking ownership of plant maintenance at multiple client sites on a 3-week rota. Technicians are part of a regional team of plant specialists who meet regularly, both online and in person.

Location & Hours: Based in Bristol, 42.5 hours per week with a 30-minute unpaid break.

The role is permanent, with work across various office locations in Bristol.

Key deliverables:

• Maintain high standards of internal plant displays at several client sites daily.
• Provide excellent customer service, complete site reports, and maintain accurate data in our systems.
• Coordinate with your line manager and scheduler to ensure efficient and accurate round completion.
• Work safely, adhering to all risk assessments and method statements.

Ideal candidate qualities include:

• A passion for plants and horticulture.
• Previous experience in horticulture and/or plant maintenance.
• A full clean driving license for driving technicians; walking options available.
• Highly organized with strong communication skills to connect and build rapport with customers, colleagues, and the team.
• Demonstration of our core values and a drive to support business goals and customer satisfaction.

Benefits:

• Competitive salary
• Quarterly company bonus and annual performance bonus
• BUPA Cash plan
• Pension scheme
• 25 days holiday, with options to buy or sell up to 2 days
• Onsite lunch
• Parking facilities
• Opportunities for personal development