Hope Worker Recovery Navigator

LLOYD'S REGISTER INTERNATIONAL; Barnsley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme with employer contrib.

Life assurance (3× annual salary)

Birthday leave

Job summary

Waythrough is seeking a compassionate Hope Worker to join our team in Barnsley. In this role, you will support individuals affected by substance misuse by providing immediate, practical help and encouraging long-term recovery.

You will work closely with service users, professionals, and the wider community to reduce harm, prevent relapse, and help people build healthier, more stable lives through tailored assessments, interventions, and coordinated care.

Qualifications

• NVQ Level 3 in Health & Social Care (or willingness to work towards it).
• Experience supporting vulnerable individuals (e.g. substance misuse, mental health, or social care).
• Strong communication and relationship-building skills.

Responsibilities

• Manage a caseload, completing assessments, risk assessments, and support plans.
• Deliver brief and extended interventions to motivate change.
• Support walk-in assessments, referrals, and triage activity.
• Work alongside Recovery Co-ordinators to support structured recovery pathways.
• Engage families, carers, and partner agencies where appropriate.

Skills

Communication skills

Experience with vulnerable individuals

Willingness to pursue NVQ Level 3

Education

NVQ Level 3 in Health & Social Care

Job description

Hope Recovery Navigator

Hope Worker Recovery Navigator

Location: 5-6 Burleigh Court, Barnsley, S70 1XY

Working Hours: 37 hours per week 9am-5pm with late night Thursday 11am-7pm – on rota basis Contract Type: PermanentSalary: £25,877.80 - £34,240.03 per annum

About Waythrough

Make a real difference in your community

About the role:

We’re looking for a compassionate and proactive Hope Worker to join our team. In this role, you’ll support individuals affected by substance misuse by providing immediate, practical help and encouraging long-term recovery.

You’ll work closely with service users, professionals, and the wider community to reduce harm, prevent relapse, and help people build healthier, more stable lives.

Key Responsibilities:

Service Delivery & Support

• Manage a caseload, completing assessments, risk assessments, and support plans
• Deliver brief and extended interventions to motivate change
• Support walk-in assessments, referrals, and triage activity
• Work alongside Recovery Co-ordinators to support structured recovery pathways

Outreach & Engagement

• Deliver targeted outreach, in-reach, and cross-reach activities
• Engage service users and encourage participation in recovery plans
• Work with families, carers, and partner agencies where appropriate

Health Promotion & Harm Reduction

• Provide advice on safer drug use, safer sex, and blood-borne viruses (HIV, Hepatitis B & C)
• Support needle exchange services (fixed site and community-based)
• Contribute to health campaigns and prevention initiatives

Specialist Support

• Work with individuals using alcohol, opiates, and non-opiate substances (including IPED, NPS, and OTC drugs)
• Support aCcess to services that improve recovery outcomes and social stability

Community & Pharmacy Outreach

• Work with pharmacies and communities to expand naloxone distribution
• Support and develop community needle exchange services
• Provide training on harm reduction and safe storage

Complex Needs Support

• Work with partner agencies to support individuals with complex needs (e.g. homelessness, mental health, offending)
• Manage a small caseload requiring intensive, multi-agency support

About you:

Essential:

• NVQ Level 3 in Health & Social Care (or equivalent), or willingness to work towards it
• Experience supporting vulnerable individuals (e.g. substance misuse, mental health, or social care)
• Strong communication and relationship-building skills

Desirable:

• Experience in outreach or community-based roles
• Knowledge of harm reduction and recovery approaches
• Driving licence and access to a vehicle

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via ourWay to GoandAspirationsportals
• £500Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date:

2026-09-15