Homes for Ukraine Support and Resettlement Officer

Nottingham City Council; East Midlands; Hybrid; GBP 36,000 - 40,000; Full time

Job summary

A local government authority in the East Midlands is seeking a compassionate individual for the role of Homes for Ukraine Support and Resettlement Officer. This position involves providing essential support to refugees, managing relationships between hosts and guests, and ensuring a smooth integration process into the community. Candidates should have strong interpersonal skills, experience in social care, and a commitment to the Council’s values. Competitive salary and hybrid working options are available.

Benefits

Competitive salary

Great leave entitlement

Generous pension scheme

Qualifications

• Experience in refugee resettlement, social care, or community support case work.
• Knowledge of safeguarding, welfare systems, and local services.
• IT proficiency and excellent organizational skills.

Responsibilities

• Building relationships with Hosts and Guests.
• Leading welfare visits and case work support.
• Advising on housing and tenancy matters.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Problem-solving skills

Organizational skills

Job description

Contract Type: Fixed Term for 12 months with a possibility of extension depending on funding.

Working Hours: 37 per week. 1 post available

Worker Type: Hybrid Worker

Salary: Starting Salary is £36,363 (Level one) rising to £39,152 (Level 4) per annum (pro rata for part-time)

Location: Byron House, 2a Maid Marion Way, Nottingham, NG1 2HS

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Make a Difference in the Lives of Others

Are you passionate about supporting people through challenging transitions and helping them build new lives in our city? We’re looking for a compassionate, proactive and organised individual to join the Migration team as a Homes for Ukraine Support and Resettlement Officer funded by the Government. This post provides vital advice, support and signposting, along with managing relationships between hosts and guests and stakeholders and helping our guests integrate into life in Nottingham.

What You’ll Be Doing

• Building relationships with Hosts and Guests, and welcoming new arrivals
• Leading on welfare visits and initial case work support by signposting Guests around health, education, housing and resettlement issues
• Safeguarding both hosts and guests
• Negotiation and mediation to avoid breakdown in relationships between Guests and Hosts.
• Partnership working and liaising with other statutory services and voluntary sector partners
• Advising, informing, and assisting Ukrainian guests on housing and tenancy matters and supporting Guests transition from host homes into private rental accommodation
• Assessing needs and finding solutions

About You

Essential Criteria we are looking for:

• Experience in refugee resettlement, social care, or community support case work.
• Strong interpersonal and communication skills with the ability to write reports, statements and correspondence to a high level
• Knowledge of safeguarding, welfare systems, and local services
• Negotiation, mediation and problem-solving skills
• IT and excellent organisational skills
• A commitment to Nottingham City Council’s values: Lead | Be Inclusive | Change & Innovate | Collaborate

• A DBS enhanced check for is required for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Bernard Adom, Homes for Ukraine Project Manager by email here

Closing Date: 4th January 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 12th January 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

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