Homelessness Services Premises Officer

Leicester City Council; Leicester; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave entitlement

Supportive team environment

Training and development opportunities

Flexible benefits

Job summary

Leicester City Council is recruiting a Premises Officer for the Dawn Centre in Leicester. The role is full-time, 37 hours per week, Monday to Friday, with no hybrid option and daily on-site work at the Dawn Centre.

You will lead domestic services, supervise staff, and ensure a safe, clean, welcoming environment for residents experiencing homelessness, with a focus on health and safety and effective collaboration with partner agencies.

Qualifications

• Experience in facilities, maintenance, domestic services or similar setting.
• Ability to supervise and support staff effectively.
• Commitment to high standards of cleanliness, safety and customer service.

Responsibilities

• Take day-to-day ownership of the hostel building and domestic services.
• Lead and support a team of domestic staff and oversee cleanliness and safety.
• Carry out health and safety checks (fire safety and hygiene) and assist Building Responsible Officer duties.
• Coordinate minor repairs, manage stock, and oversee laundry and meal services as needed.

Job description

Reference: REQ7818

Description: Full Time / 37 Hours Per Week / Permanent Make a difference every day. Help create a safe place to call home. We are looking for a dedicated and hands on Premises Officer to join our hostel team based at the Dawn Centre. This is a varied and rewarding role where no two days are the same. As the Premises Officer, you'll play a vital part in ensuring our hostel provides a safe, clean, welcoming and well-maintained environment for people experiencing homelessness. From overseeing domestic services and supporting staff, to maintaining high standards of health and safety, you'll help create a place where residents can feel secure and supported as they rebuild their lives. This is a full time, permanent position working 37 hours per week Monday to Friday. As this is a building-based role, hybrid working is not an option therefore you'll need to be willing to work from the Dawn Centre every day.

What You'll Be Doing

You'll take ownership of the day-to-day operation of the hostel's building and domestic services. This includes leading and supporting a team of domestic staff, ensuring the building, grounds, and communal areas are kept clean, safe, and well maintained at all times. You'll be responsible for carrying out regular health and safety checks, including fire safety and hygiene inspections, and supporting management with Building Responsible Officer (BRO) responsibilities. In addition, you'll coordinate and carry out minor repairs, report maintenance issues, and manage stock levels, including ordering supplies as required. The role also involves overseeing laundry services, maintaining adequate supplies, and preparing and serving meals where needed. You'll respond to emergency cleaning situations and work proactively to maintain a safe environment for both residents and staff. Collaboration is key, so you'll work closely with colleagues and partner agencies to support the smooth running of the service.

About You

We're looking for someone who is practical, organised and confident working on their own initiative, with the ability to take a hands on approach to day-to-day tasks. The ideal candidate will bring experience from a facilities, maintenance, domestic services or similar setting, alongside the confidence to supervise and support staff effectively. We're particularly keen to find someone who takes pride in maintaining high standards of cleanliness, safety and customer service, and who understands the importance of creating a safe and welcoming environment for all. Just as importantly, you'll be compassionate and empathetic, with a genuine understanding of the challenges faced by people experiencing homelessness. This role also requires a resilient and adaptable individual who can remain calm under pressure, manage competing demands, and respond positively in a fast-paced and sometimes challenging environment. This is a fantastic opportunity for someone who is proactive, dependable and passionate about making a real difference.

Why join us?

This is more than a facilities role. It's an opportunity to contribute directly to a service that supports some of the most vulnerable people in our community.

In Return, We Offer

• A rewarding role with real social impact.
• Training and development opportunities.
• Local Government Pension Scheme.
• Generous annual leave entitlement.
• A supportive team environment.
• The opportunity to make a positive difference every day.

If you're passionate about creating safe and welcoming environments and want to be part of a service that changes lives, we'd love to hear from you.

What We Can Offer You

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You’ll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We’ll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose froma number offlexible benefits,including discounts on city buses and trains. Foran illustrative value of your benefits package,take a look at ourbenefits calculator.

Join us

We’re committed to recruiting a diverse and highly‑talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. Interviews will take place on Wednesday 7th and Thursday 8th October 2026.

Region: Central

Location: Dawn Centre

Salary: *GBP*33,119 - *GBP*35,570 Per Year

Package: Total benefit value (includes pension contribution and full holiday entitlement): *GBP*48,088

Contractual hours: 37

Basis: Full time,