Homelessness Case Coordinator

Virtual Bridges, Inc.; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a Homelessness Case Coordinator, where you will support individuals at risk of homelessness. In this impactful role, you will work directly with clients to ensure their accommodation is safe and assist them with personal finances and budgeting. With a focus on empathy and resilience, you'll help create personalized support plans and provide high-quality, person-centered assistance. This position offers a chance to make a real difference in the community while benefiting from career development opportunities and a supportive work culture.

Benefits

Career development pathways

Salary progression

Well-being support

Generous leave

Staff discounts

Pension scheme

Healthcare access

Supportive work culture

Discounts through Blue Light Card

Qualifications

• Experience supporting vulnerable or marginalized groups.
• Understanding of social exclusion and effective client-focused approaches.

Responsibilities

• Manage referrals and client outcomes using case management systems.
• Conduct needs and risk assessments for personalized support plans.

Skills

Empathy

Resilience

Understanding of homelessness

Client-focused approaches

Tools

Case management system

Bristol Housing Support Register

Job description

Join to apply for the Homelessness Case Coordinator role at Virtual Bridges.

As a Case Coordinator, you will support individuals experiencing or at risk of homelessness to maintain their accommodation and develop independence. Your responsibilities include working directly with clients to ensure their accommodation is safe, assisting with personal finances, benefit applications, and budgeting. Additionally, you will maintain accurate records of client interactions and support data reporting for the Service and Regional Managers.

Key Responsibilities

1. Manage referrals and client outcomes using our case management system and the Bristol Housing Support Register (HSR).
2. Conduct needs and risk assessments to create personalized support plans.
3. Ensure clients understand their rights, responsibilities, and housing benefit claims.
4. Provide high-quality, person-centered support with a trauma-informed approach.
5. Maintain health and safety standards in client accommodation.

What We're Looking For

• A valid UK driving license and access to a vehicle with business insurance.
• An understanding of homelessness, social exclusion, and effective client-focused approaches.
• Empathy, resilience, and awareness of challenges faced by individuals with complex needs.
• Experience supporting vulnerable or marginalized groups.
• On-call availability: 1 in every 4 weeks (£105/week).

Why Join Us?

We offer more than just a job—an opportunity to make a real impact, with benefits including career development pathways, salary progression, well-being support, generous leave, staff discounts, pension scheme, healthcare access, a supportive work culture, and discounts through the Blue Light Card.

Brook Street NMR acts as an Employment Agency for this vacancy.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Legal
• Industry: Law Practice