Homebased Welfare Case Officer – Armed Forces Support

Royal British Legion; South Yorkshire; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Holiday entitlement: 28 days + bank

Pension scheme with employer contr. 6-

Flexible working options

Employee Assistance Programme

Training courses and development

Volunteer opportunities

Travel loans / Cycle to Work

Job summary

Royal British Legion is seeking a Case Officer to join the Yorkshire team. The role is homebased with regular travel within the South & West Yorkshire region, supporting beneficiaries with health, social care, employment, benefits, statutory support and housing needs.

Reporting to the Area Casework Services Manager, you will oversee casework, assess needs, coordinate with regional experts, and provide person-centred welfare guidance. 35 hours weekly, permanent contract, £30,000 per year.

Responsibilities

• Manage casework support, providing direct support, advice and guidance to beneficiaries.
• Assess beneficiaries’ needs and draw on regional specialist teams to ensure integrated support.
• Assist in commissioning specialist services by informing officers of beneficiary needs.
• Advise beneficiaries of available support and help them access it as necessary.
• Collaborate with welfare providers in the local area to facilitate referrals and support.
• Develop relationships with Legion services (Specialist Service teams, Recovery team, Branch Community Support, care homes, Remembrance).

Job description

Royal British Legion is seeking a Case Officer to join the Yorkshire team. The role is homebased with regular travel within the South & West Yorkshire region, supporting beneficiaries with health, social care, employment, benefits, statutory support and housing needs.

Reporting to the Area Casework Services Manager, you will oversee casework, assess needs, coordinate with regional experts, and provide person-centred welfare guidance. 35 hours weekly, permanent contract, £30,000 per year.