Home Sales Executive — End-to-End Buyer Experience

Taylor Wimpey Plc; Wolverhampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Retail discounts

Private healthcare

Company funded life insurance

Pension scheme with company contrib.

Discounted house purchase scheme

Car leasing scheme

Share plans

Extra annual leave options

Job summary

Taylor Wimpey Plc is seeking a driven sales professional in Wolverhampton to manage the entire home purchase process, from first contact to move-in. You will coordinate with mortgage brokers and solicitors to meet deadlines and drive profitable sales for the business.

The role requires proactive lead generation, strong customer service, and meticulous administration, with weekend and bank holiday work as part of the schedule.

Qualifications

• Sales experience in the housing industry.
• High levels of self-management.
• Exceptional customer service skills & sales excellence.
• Computer literacy.
• Full driving license and ownership of a car.

Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process.
• Becomes the reference point for the purchaser, and all other internal and external interested parties from first contact through to completion of the house sale.
• Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Proactively search for target customers and create appointments.
• Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
• Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move-in date.
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.

Skills

Sales experience

Self-management

Exceptional customer service

Computer literacy

Full driving license

Job description

Taylor Wimpey Plc is seeking a driven sales professional in Wolverhampton to manage the entire home purchase process, from first contact to move-in. You will coordinate with mortgage brokers and solicitors to meet deadlines and drive profitable sales for the business.

The role requires proactive lead generation, strong customer service, and meticulous administration, with weekend and bank holiday work as part of the schedule.