Home Manager Supported Accommodation

TEEN SUPPORT SERVICES LIMITED; Nottingham; On-site; GBP 36,000 - 48,000; Full time

Job summary

TEEN SUPPORT SERVICES LIMITED is seeking an Home Manager to oversee a supported accommodation service for 16–25-year-olds. You will promote a safe, nurturing environment, lead the management team, and ensure regulatory compliance.

Key duties include staff supervision, safeguarding, audits, reporting, and collaboration with families and external partners to provide holistic support for residents. Driving licence is required.

Qualifications

• Experience working with children or young people is essential.
• Management experience is essential.
• Driving Licence is required.
• Level 3 Diploma for Health and Social Care or Equivalent is required.
• Level 5 Diploma in Leadership and Management preferred.

Responsibilities

• Participate in management team to create a positive culture and meet aims.
• Maintain health and safety standards across homes and act when needed.
• Build relationships with stakeholders to promote the organisation.
• Address non-compliance and implement corrective actions.
• Ensure compliance with regulatory requirements including Ofsted.
• Supervise staff and support development and wellbeing.
• Provide guidance and feedback to improve practice and recording.
• Collaborate with external agencies and families to support residents.
• Participate in audits, inspections and continuous improvement.
• Communicate effectively with outside agencies and report clearly.
• Prepare reports and utilise staff skills to address lapses.
• Record health and safety checks and maintain cleanliness and safety.
• Oversee staff development reviews and training needs.
• Manage resident files and ensure documentation is in order.
• Ensure daily recording procedures are completed accurately.
• Implement risk assessments and support plans.
• Participate in on-call rota and provide out-of-hours support.
• Respond to incidents and support staff in complex situations.
• Ensure safe staffing levels and rota coordination.

Skills

Excellent communication

Leadership

Staff supervision

Organisational skills

IT skills

Experience with young people

Management experience

Driving licence

Education

Level 3 Diploma for Health and Social Care or Equivalent

Level 5 Diploma in Leadership and Management (preferred)

Tools

IT systems

Job description

Teen Support Services are a dedicated provider of supported accommodation, committed to supporting and empowering young people aged 16-25 to lead fulfilling and independent lives. With person centred support at the centre of everything we do, we provide compassionate support that promotes choice, dignity, and personal growth. Our aim is to provide and maintain a nurturing and structured environment where young people feel safe and are supported by staff who take pride in delivering high quality care to help young people thrive and prepare them for the future.

As Home Manager, you will play a pivotal role in ensuring the smooth and compliant running of the service, promoting a safe, nurturing, and empowering environment where young people can thrive.

Key Responsibilities:

• To be an active participant of the management team ensuring that the organisation achieves its aims, and a positive culture is created.
• To ensure that health and safety requirements are maintained throughout the homes, acting when required.
• To establish effective relationships with a range of key stakeholders to promote the reputation of the organisation and instil confidence in its capacity to deliver positive outcomes.
• Identify and address any areas of concern relating to non-compliance and ensure the correct actions are implemented.
• To ensure that the homes always remains compliant with all legislative and regulatory requirements.
• Build strong relationships with young people, families, and external partners, promoting community integration and engagement.
• Ensure compliance with Ofsted and all relevant legislation, policies, and procedures.
• Conduct regular supervisions with staff, ensuring performance, wellbeing, and development are effectively supported.
• Provide ongoing feedback, guidance, and support to improve practice and recording.
• Work closely with external agencies, families, and stakeholders to ensure holistic support.
• Participate in audits, inspections, and continuous improvement initiatives.
• Demonstrate good communication skills to outside agencies and represent the company in a positive manner in a variety of meetings.
• Ability to contribute positively in meetings and compile good reports.
• Utilise the individual skills and abilities of staff members and address any lapses in practice.
• Ensure that all health and safety checks are carried out in line with company policy and appropriately recorded.
• Ensure the provision maintains high standards of cleanliness, security, and safety.
• To ensure staff have up to date Personal Development Review’s.
• Ensure training needs are identified and staff are supported with this
• Undertake probation reviews within timescales.
• Ensure all residents files are well maintained and documentation is in place to evidence all work undertaken with young people.
• Ensure all staff are completing daily recording procedures to a high standard.
• Ensure all actions from the homes monthly inspection are completed within the given timeframe.
• Ensuring incident reports are fully completed and accurate.
• Ensure people that all relevant agencies/partners are sent copies within agreed timescales and all incident reports are placed in the homes incident folder.
• Implement risk assessments and support plans.
• Participate in the on-call rota, providing guidance and decision-making support out of hours
• Respond to incidents and support staff in managing complex situations
• Ensure safe staffing levels and support rota coordination where required

Job Types:

• Full time
• Permanent

Schedule:

• Day shift
• Monday-Friday
• On-call system

Licence and experience:

• Excellent communication and leadership skills
• Ability to lead shifts confidently and make sound decisions under pressure
• Strong organisational skills and attention to detail
• Competent IT skills for recording and reporting
• Experience working with children or young people (essential)
• Experience in management (essential)
• Strong knowledge of safeguarding and child protection procedures
• Driving Licence (required)
• Level 3 Diploma for Health and Social Care or Equivalent (required)
• Level 5 Diploma in leadership and management (preferred)
• Management experience: 1 years (required)