Home Manager

Care Concern Group; Essex; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Oaklands Care Home in Laindon, Essex, part of Care Concern Group, seeks an experienced Home Manager to lead day-to-day operations.

You will drive occupancy growth, ensure high-quality person-centred care, and navigate regulatory requirements with a hands-on, accountable leadership style.

The role offers a competitive salary and a generous performance bonus, reflecting your impact on service delivery and team development.

Qualifications

• Minimum of two years' experience managing a residential, dementia or elderly care service of similar size.
• Experience turning around or improving performance of a care home.
• Confident, decisive leadership able to lead from the front.
• Proven experience in building and increasing occupancy levels.
• Strong commercial awareness and financial management skills.
• Excellent safeguarding, quality assurance and regulatory compliance knowledge.
• Experience with CQC frameworks and improvement plans.

Responsibilities

• Lead operational, commercial and regulatory performance of the home.
• Inspire the team to deliver person-centred care and sustainable growth.
• Execute improvement plans and strengthen safeguarding practices.
• Improve workforce stability and occupancy levels.
• Develop relationships with local authorities, commissioners and regulators.
• Ensure compliant, high-quality outcomes and governance.

Skills

Leadership

Commercial awareness

Financial management

Regulatory compliance

Safeguarding

Occupancy growth

CQC frameworks

Stakeholder relations

Job description

Home Manager | Oaklands Care Home | Laindon

Salary: £60,000 - £65,000 per annum + Performance Bonus

Lead the Next Chapter at Oaklands Care Home

Oaklands Care Home is a 55-bed residential and dementia care home in Laindon, providing high-quality Residential Care and Residential Dementia Care within a welcoming and supportive environment.

We are seeking an experienced and commercially minded Home Manager to lead Oaklands through its next phase of development. This is an exciting opportunity for a strong leader with proven turnaround experience who can build on the home's strengths while driving improvements in occupancy, compliance, recruitment, retention, and overall performance.

The home has significant opportunities for growth, particularly within the private market. We are looking for a manager who can take a positive, direct, and hands-on approach to leadership whilst creating a culture of accountability, compassion, and excellence.

The Role

As Home Manager, you will take full responsibility for the operational, commercial, and regulatory performance of the home. You will lead and inspire your team to deliver exceptional person-centred care, whilst ensuring that the service achieves sustainable growth and continuous improvement.

You will play a key role in executing improvement plans, strengthening safeguarding practices, improving workforce stability, and increasing occupancy levels. Working closely with local stakeholders, healthcare professionals, regulators, and the wider community.

Current Performance Snapshot

• 67% occupancy
• Good CQC rating
• 9.5 rating on Carehome.co.uk

Key Priorities

• Deliver and sustain improvements following the recent PAMMS inspection
• Drive occupancy growth, particularly within the private market
• Strengthen safeguarding practices and quality assurance processes
• Improve recruitment, retention, and colleague engagement
• Lead the delivery of the home's Improvement Support Plan (ISP)
• Develop strong relationships with local authorities, commissioners, healthcare professionals, and community stakeholders
• Ensure excellent regulatory compliance and quality outcomes

What You Will Bring

• A minimum of two years' experience managing a residential, dementia, or elderly care service of a similar size and complexity
• Demonstrable experience successfully turning around or improving the performance of a care home
• A confident and decisive leadership style with the ability to lead from the front
• Proven experience in building and increasing occupancy levels
• Strong commercial awareness and financial management skills
• Excellent knowledge of safeguarding, quality assurance, and regulatory compliance
• Experience working with CQC frameworks and improvement plans
• Strong communication and relationship-building skills
• Knowledge of the Essex market and local healthcare networks would be advantageous
• A caring, compassionate, and resident-focused approach

Why Join Oaklands?

This is a genuine opportunity to make a lasting impact. We are looking for a transformational leader who can see the potential within Oaklands and has the drive, resilience, and expertise to unlock it. In return, you will receive a competitive salary, performance-related bonus, and the support needed to deliver meaningful and sustainable change.

About Care Concern Group

Oaklands is part of Care Concern Group, a family-owned and growing care provider operating homes across the United Kingdom.

Our values of Trust, Respect, Passion, Kindness and Inclusivity shape everything we do, from the care we provide to the way we support and develop our colleagues.

If you are an ambitious Home Manager with a track record of improving services, building occupancy, and leading high-performing teams, we would love to hear from you.