Home Manager

Care Concern Group; London Borough of Havering; On-site; GBP 70,000 - 75,000; Full time

Benefits offered by this job

Performance-related bonus

Company pension scheme

Job summary

Care Concern Group is seeking an experienced Home Manager to lead its Hornchurch nursing home. You will provide visible leadership, ensure high-quality clinical care and drive occupancy and financial performance within a well-established team.

The role requires an NMC Registered Nurse (RGN/RMN) with a track record in managing a nursing home, strong knowledge of CQC regulations, and a passion for delivering person-centred care in a supportive community.

Qualifications

• NMC Registered Nurse (RGN or RMN) with experience managing a nursing home.
• Strong understanding of CQC regulations and clinical governance.
• Proven leader with experience achieving quality, occupancy and financial targets.
• Excellent communication and relationship-building skills.
• Commercially minded leader focused on care quality and business performance.

Responsibilities

• Provide visible and effective leadership across the home.
• Maintain outstanding clinical care across nursing, residential and dementia care.
• Sustain full occupancy and maximise revenue opportunities.
• Deliver financial targets through budget management.
• Recruit, retain and plan staffing; manage costs.
• Develop a high-performing, engaged team.
• Build relationships with residents, families and healthcare professionals.
• Drive continuous improvement and maintain good inspection results.

Skills

NMC Registered Nurse (RGN/RMN)

Clinical leadership

Budget management

People management

Education

NMC Registered Nurse

Job description

We are seeking an experienced Home Manager (RGN/RMN qualified) to lead our well-established nursing home in Hornchurch. This is an exciting opportunity to join a successful service that has full occupancy, strong quality outcomes and a dedicated, stable team. Located in a peaceful area of Hornchurch, our home provides high-quality nursing, residential and dementia care for up to 55 residents. We pride ourselves on delivering person-centred care that respects individual choices, preferences and routines, creating a warm and welcoming environment for residents and their families.

Current Performance Snapshot

• 100% occupancy with an established waiting list
• Good overall CQC rating
• Good rating in the latest internal quality inspection
• 9.7 Care Home Review score
• Zero agency usage

The Role

This is an opportunity to take responsibility for a successful nursing home that is already in a strong position and continue driving excellence across quality, compliance, occupancy, people and financial performance. As Home Manager, you will have full responsibility for the overall management and success of the home. You will provide visible and effective leadership, ensuring outstanding clinical care while maintaining strong operational and commercial performance. A key focus of the role will be sustaining full occupancy, achieving and exceeding budget expectations, managing staffing and operational costs effectively, and maintaining high standards of quality and regulatory compliance. You will lead and inspire your team, promoting a culture of accountability, engagement and continuous improvement. Working closely with residents, families, colleagues and external professionals, you will ensure the home continues to deliver good outcomes and remains a trusted provider within the local community.

Key Responsibilities

• Providing effective leadership across all areas of the home
• Ensuring the highest standards of nursing, residential and dementia care
• Maintaining and exceeding regulatory and quality standards
• Sustaining full occupancy and maximising revenue opportunities
• Delivering financial targets through effective budget management
• Managing recruitment, retention and workforce planning
• Controlling staffing and operational costs while maintaining excellent care outcomes
• Building strong relationships with residents, relatives and healthcare professionals
• Leading, motivating and developing a high-performing team
• Driving continuous improvement and maintaining good inspection results

Qualifications and Experience

Are you a qualified Nurse with a proven track record of successfully managing a nursing home? Do you combine strong clinical leadership with commercial awareness and a passion for delivering exceptional care? To be successful in this role, you will be an NMC Registered Nurse (RGN or RMN) with previous experience managing a nursing home. You will have a strong understanding of CQC regulations, clinical governance and the delivery of high-quality, person-centred care. We are looking for a proven leader who has successfully achieved quality, occupancy and financial targets, with experience of managing budgets, staffing costs and recruitment activity. You will possess excellent communication and relationship-building skills, with the ability to motivate, develop and retain high-performing teams. Most importantly, you will be a positive, accountable and commercially minded leader who is passionate about delivering exceptional care, driving business performance and ensuring the home continues to thrive.

Salary and Benefits

• Competitive salary of £70,000 - £75,000 per annum
• Performance-related bonus
• Company pension scheme
• Supportive senior leadership team
• Strong values-driven culture
• Excellent career development and progression opportunities

About Care Concern Group

Care Concern Group is a family-owned care provider with homes across the UK. We support our Home Managers to lead confidently, develop their teams and deliver high-quality care, with opportunities to progress within a growing organisation. Our 5 core values guide how we care for residents, support our colleagues and lead our homes - Trust | Respect | Passion | Kindness | Inclusivity

Why Join Us?

If you are ready to build on Parkfield House's strengths and lead its next stage of improvement, we would like to meet you. Bring your experience, judgement and commitment to the team, and help the home become a trusted choice for residents and families.