Home Improvement Advisor – Customer Service & Sales

careers-bandq; Inverness; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Inverness is hiring a Customer Advisor on a permanent full-time basis. You’ll work 36.75 hours per week across a shift pattern from early morning to late evening, including weekends and bank holidays, delivering friendly, knowledgeable service to customers.

You’ll learn product knowledge, stock management, and display setup, with training in paint-mixing and timber cutting to enhance customer support. A strong team ethos and customer focus are essential.

Qualifications

• Friendly and outgoing, eager to help others.
• Flexible to work on a rota that includes weekends, evenings and bank holidays.
• Willing to learn paint-mixing and timber cutting; strong customer service is the main goal.

Responsibilities

• Provide expert customer advice and service to shoppers.
• Contribute to stock management and maintain attractive displays.
• Help customers with home improvement projects and upsell where relevant.

Job description

B&Q Inverness is hiring a Customer Advisor on a permanent full-time basis. You’ll work 36.75 hours per week across a shift pattern from early morning to late evening, including weekends and bank holidays, delivering friendly, knowledgeable service to customers.

You’ll learn product knowledge, stock management, and display setup, with training in paint-mixing and timber cutting to enhance customer support. A strong team ethos and customer focus are essential.