Home First Team Manager

Kent Community Health NHS Foundation Trust; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Kent Community Health NHS Foundation Trust is recruiting a reliable and adaptable Home First Team Manager to join our professional service.

The Home First Team Manager is responsible for the effective day-to-day operation of the Home First service, leading a multidisciplinary team of assessors, community support workers, and administrative staff to ensure safe and timely delivery of person-centred care at home. This role supports recovery and independence for our patients.

Job description

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs. We are recruiting for a reliable and adaptable Home First Team Manager to join our professional service. The Home First Team Manager is responsible for the effective day-to-day operation of the Home First service. This includes leading a multidisciplinary team of assessors, community support workers, and administrative staff to ensure the safe and timely delivery of person-centred care that supports recovery and promotes independence at home.,

• Operational Leadership: Oversee the planning and coordination of staff rotas, ensuring appropriate deployment of support workers andassessors across the locality to meet service demands.
• Case and Workforce Management: Hold responsibility for the management of a defined caseload, ensuring timely assessments, supportplanning, and discharge coordination.
• Recruitment and Development: Lead on recruitment, induction, and training of staff. Promote a culture of continuous learning by supportingteam members' development through mentoring, regular supervision, and performance reviews.
• Service Monitoring and Reporting: Maintain and improve local systems to monitor activity levels, outcomes, and referral trends.
• Quality, Safety, and Safeguarding: Promote and maintain a safe working environment for service users and staff. Respond to and escalatesafeguarding, medication incidents, complaints, and other concerns as required, ensuring appropriate documentation and learning follow-up.
• Stakeholder Engagement: Work collaboratively with wider system partners including KEaH, community nursing, social care, GPs, and acutedischarge teams to ensure seamless care pathways and positive outcomes for individuals.
• Innovation and Improvement: Identify areas for service development and support the implementation of new models of care or workflows thatimprove efficiency and patient experience.

Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.

Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent. We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme. We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #cometocommunity.