Home First Team Manager

Kent Community Health NHS Foundation Trust; Ashford; Sur place; GBP 52 000 - 64 000; Plein temps

Résumé du poste

Kent Community Health NHS Foundation Trust invites applications for a Home First Team Manager. You will lead a multidisciplinary team to deliver person-centred care at home, ensuring safe and timely services that support recovery and independence.

The role focuses on operational leadership, workload planning, staff recruitment and development, service monitoring, safeguarding, and collaboration with partners across KEaH, social care, GPs, and discharge teams.

Qualifications

• Experience leading a multidisciplinary team of assessors, community support workers and admin staff.
• Ability to manage defined caseloads with timely assessments and discharge coordination.
• Commitment to safeguarding, patient safety and quality of care.

Responsabilités

• Operational Leadership: Oversee staff rotas and deployment across locality to meet demands.
• Case and Workforce Management: Manage a defined caseload with timely assessments and discharge coordination.
• Recruitment and Development: Lead on recruitment, induction and training; mentor and supervise staff.
• Service Monitoring and Reporting: Monitor activity levels, outcomes and referral trends.
• Quality, Safety, and Safeguarding: Maintain a safe environment and address safeguarding/incidents and concerns.
• Stakeholder Engagement: Collaborate with KEaH, social care, GPs and discharge teams to ensure seamless care.
• Innovation and Improvement: Identify service development opportunities and implement new models of care.

Connaissances

Leadership

Staff development

Caseload management

Safeguarding

Description du poste

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.

We are recruiting for a reliable and adaptable Home First Team Manager to join our professional service.

The Home First Team Manager is responsible for the effective day-to-day operation of the Home First service.

This includes leading a multidisciplinary team of assessors, community support workers, and administrative staff to ensure the safe and timely delivery of person-centred care that supports recovery and promotes independence at home.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Key Responsibilities Include

• Operational Leadership: Oversee the planning and coordination of staff rotas, ensuring appropriate deployment of support workers and assessors across the locality to meet service demands.
• Case and Workforce Management: Hold responsibility for the management of a defined caseload, ensuring timely assessments, support planning and discharge coordination.
• Recruitment and Development: Lead on recruitment, induction, and training of staff. Promote a culture of continuous learning by supporting team members' development through mentoring, regular supervision, and performance reviews.
• Service Monitoring and Reporting: Maintain and improve local systems to monitor activity levels, outcomes, and referral trends.
• Quality, Safety, and Safeguarding: Promote and maintain a safe working environment for service users and staff. Respond to and elevate safeguarding, medication incidents, complaints, and other concerns as required, ensuring appropriate documentation and learning follow‑up.
• Stakeholder Engagement: Work collaboratively with wider system partners including KEaH, community nursing, social care, GPs, and acute discharge teams to ensure seamless care pathways and positive outcomes for individuals.
• Innovation and Improvement: Identify areas for service development and support the implementation of new models of care or workflows that improve efficiency and patient experience.

Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.

Rated ‘Outstanding’ by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent.

We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.

We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations that help you thrive and support excellent care for our patients.

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For further details / informal visits contact: Name: Evelyn Bateta Job title: Operational Lead Email address: [e-mail]