Home Delivery Coordinator

People Solutions; Warrington; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Guaranteed hours

Weekly pay

Temp to perm

On-site parking

No weekends

Supportive environment

Job summary

People Solutions seeks a Home Delivery Coordinator in Warrington to ensure efficient order processing and accurate deliveries. You will coordinate with logistics, warehouse, and delivery partners to meet timelines and maintain high customer satisfaction.

The role offers on-site work with a Monday–Friday 09:00–17:00 schedule, paid weekly, and a path to permanent employment through a temp-to-perm arrangement. Training and supportive team environment provided.

Qualifications

• Highly organised and methodical with the ability to manage multiple tasks and priorities.
• Detail-oriented with strong attention to detail to ensure order accuracy.
• Customer-focused mindset, delivering a positive experience for retailers and end customers.

Responsibilities

• Ensure all orders are processed efficiently and within required timelines.
• Validate order accuracy including product details, customer information, and delivery specs.
• Confirm access requirements prior to dispatch and resolve issues that could impact delivery.

Skills

Highly organised

Detail-oriented

Customer-focused

Proactive

Strong communicator

Resilient under pressure

Collaborative team player

Accountable

Analytical thinker

Adaptable

Job description

Home Delivery Coordinator - Warrington

People Solutions are currently recruiting for a Home Delivery Coordinator to join a leading company based in Warrington, Cheshire.

This is an excellent opportunity to join a professional and growing business where you will play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives.

This role may also suit candidates with experience as a Logistics Coordinator,Delivery Planner, orCustomer Operations Administrator.

Shifts:

Monday to Friday: 09:00 - 17:00

Pay Rate:

£13.50 per hour

Benefits:

• Guaranteed hours
• Weekly pay
• Temp to perm opportunity
• On-site parking
• No weekends
• Supportive and collaborative working environment

Day-to-Day Duties:

• Ensure all orders are processed efficiently and systematically within required timelines
• Validate order accuracy, including product details, customer information, and delivery specifications
• Confirm access requirements (e.g. property access, installation constraints, and special instructions) prior to dispatch
• Proactively identify and resolve potential issues that could impact successful delivery
• Coordinate closely with logistics, warehouse, and delivery partners to ensure readiness for dispatch
• Monitor delivery schedules and take corrective action to avoid delays or service failures
• Reduce failed deliveries through thorough order checking and proactive customer communication
• Act as a point of contact for retailers and customers, providing updates and managing expectations
• Deliver a professional and consistent experience for both retail partners and end users
• Record and maintain accurate data to support performance tracking and continuous improvement

Essential Skills:

• Highly organised and methodical, with the ability to manage multiple tasks and priorities in a structured and systematic way
• Detail-oriented with strong attention to detail to ensure order accuracy and prevent delivery issues
• Customer-focused mindset, committed to delivering a positive experience for both retailers and end customers
• Proactive and solution-driven, with the ability to identify potential issues early and take ownership of resolving them
• Strong communicator, confident communicating clearly and professionally via telephone, email, and internal systems
• Resilient under pressure and capable of working in a fast-paced environment while maintaining accuracy and professionalism
• Collaborative team player who works effectively with cross-functional teams, including logistics, warehouse, and service partners
• Accountable and dependable, taking ownership of tasks and seeing them through to completion
• Analytical thinker, able to use data, reports, and feedback to identify trends and drive improvements
• Adaptable and flexible, responding positively to changing priorities and business needs
• Previous experience within logistics, delivery coordination, or customer operations is preferred

Training Provided:

• Full industry-related training provided with ongoing support throughout your assignment