Home Care Operations Coordinator: Plans, Rotas & Training

Radfield Home Care; Borehamwood; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Free Parking

Job summary

Radfield Home Care is seeking a proactive Operations Support specialist to assist the Registered Care Manager with daily home care service operations in the Watford and Borehamwood area. You will manage client care needs, support a team of care professionals, and help maintain accurate records and rotas.

Ideal candidates will have Level 5 Health & Social Care or be willing to work towards it, plus at least 2 years in home care, excellent communication, and a full UK driving licence with access

Qualifications

• Level 5 Health & Social care or be willing to work towards this
• At least 2 years experience within the home care sector
• Excellent communication skills both written and verbal
• Ability to be flexible around core hours to meet the needs of the client and the team
• Full driving licence and access to a vehicle

Responsibilities

• Carrying out assessments for new clients and devising person centered care plans
• Regular compliance audits
• Handling incoming queries from Clients and care professionals
• Creating efficient staff rotas and participating in the on call rota
• Assisting with recruitment, interviews & on-boarding
• Coordination & delivery of staff in person training and e-learning
• Supporting with staff appraisals and supervisions
• Attending care calls as required

Job description

Radfield Home Care is seeking a proactive Operations Support specialist to assist the Registered Care Manager with daily home care service operations in the Watford and Borehamwood area. You will manage client care needs, support a team of care professionals, and help maintain accurate records and rotas.

Ideal candidates will have Level 5 Health & Social Care or be willing to work towards it, plus at least 2 years in home care, excellent communication, and a full UK driving licence with access