Home Care Operations Administrator

Kingsley Healthcare Limited; Diss; On-site; GBP 21,000 - 27,000; Full time

Job summary

Kingsley Healthcare Limited in Diss seeks a dependable Home Care Administrator to oversee administrative tasks, recruitment, and local marketing, ensuring smooth operation of the care home.

The role requires strong organisational and communication skills, the ability to work independently, and on-call responsibilities. Reports to Branch Manager and involves front-of-house duties and audits to maintain certifications.

Qualifications

• Experience in healthcare administration or long-term care management.
• Strong IT skills with Excel and Word.
• Ability to work independently and in a team.

Responsibilities

• Front of House: welcome visitors to the office.
• Answer calls and correspondence (email, letters, packages).
• Recruitment: organise adverts through to staff onboarding.
• General administration and management of computer systems, record-keeping, data entry, filing.
• Sell and market services; lead local marketing with the marketing team.
• Manage correspondence within the home care branch.

Skills

Organisational skills

Communication skills

Leadership skills

Prioritisation

Telephone manner

Trustworthy

Teamwork

Tools

Microsoft Excel

Microsoft Word

Job description

Kingsley Healthcare Limited in Diss seeks a dependable Home Care Administrator to oversee administrative tasks, recruitment, and local marketing, ensuring smooth operation of the care home.

The role requires strong organisational and communication skills, the ability to work independently, and on-call responsibilities. Reports to Branch Manager and involves front-of-house duties and audits to maintain certifications.