Hollister - Key Lead, Meadowhall

Abercrombie and Fitch Co.; Sheffield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global specialty retailer is seeking a Floor Supervisor in Sheffield to ensure exceptional customer experiences and drive store performance. Ideal candidates should possess retail experience and strong interpersonal skills. This role offers competitive benefits, including a quarterly sales incentive bonus and flexible scheduling, promoting career advancement within a supportive team environment.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Training and Development

Qualifications

• At least 1 year of retail experience preferred.
• No supervisory/management experience required.
• Ability to work in an omni-channel environment.

Responsibilities

• Act as Floor Supervisor to ensure quality customer experience.
• Drive store performance through sales achievement.
• Open and close the store as part of routine operations.

Skills

Customer focus

Communication

Interpersonal skills

Fashion trend knowledge

Adaptability

Education

High School Diploma / GED

Job description

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, plus e‑commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Responsibilities

• Act as Floor Supervisor to ensure all customers receive a quality in-store experience; provide guidance and coaching to Brand Reps and Stock Associates.
• Be part of the store leadership team and drive store performance on the floor through customer experience and daily sales achievement.
• Open and close the store as part of the routine.
• Demonstrate product knowledge and brand awareness; understand business needs and proactively think through solutions.
• Utilize register/point of sale systems and support asset protection, visual displays, system skills, and work scheduling requirements.

• Schedule will vary weekly and is expected to be at least 16 hours per week with required availability on Saturdays and Sundays and certain holidays.
• During peak periods, hours may increase to support business needs.

Qualifications

• Education: High School Diploma / GED equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/Managerial Experience: No supervisory/management experience required.
• Customer focus, communication, interpersonal skills, fashion trend knowledge, and an outgoing, assertive, adaptable, and stress-tolerant demeanor.
• Multi-tasking, applied learning, work ethic, and ability to work in an omni‑channel environment.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F provides simple, competitive, and comprehensive benefits aligned with our culture and values, plus competitive incentives to reward commitment to moving our global business forward:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A global team of people who celebrate you for being you

Abercrombie & Fitch Co. is an Equal Opportunity employer.